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September 2023 by Molly M
City auto is always helpful and gives a better price than the dealership. Have brought my car here multiple times. Comfortable and well decorated lobby, very nice staff. Thank you for getting my car running well again!
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September 2023 by Ashleigh Watrous
I had a lot of work to be done on my car and they completed everything swiftly and smoothly and explained everything to me in detail. They were really very helpful and compassionate about my situation and made it as painless as possible.
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September 2023 by Kate H Fletcher
I love City Auto, their customer service is excellent, their attention to my vehicle is superb, and their waiting area and decorations are quite homey and welcoming. Overall, I highly recommend City Auto for your routine car maintenance through to repairs and major work on your vehicles.Service: Oil change
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August 2023 by David Strong
I was in town to visit family and had the check engine light come on. My son-in-law recommended the shop as he uses it and has always had a positive experience. I was very pleased with their service and honesty. They investigated the problem and resolved it quickly. While I’m sure they could have said “you need to replace the XYZ part” there was none of that! I’d highly recommend them and should the need arise in the future, City Auto Repair is my “Go to” shop.
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August 2023 by Ryan Smolchek
Excellent alternative to local dealerships - the team was much more diligent in the diagnosis phase than the other shops and didn't immediately jump to the expensive repair (which it unfortunately turned out to be!). Didn't push unnecessary work or maintenance items and gave great advice in scheduling future service . Competitive rates, exceptionally quick turnaround, and great communication. Will use again in the future!Service: Air & cabin filter replacement
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August 2023 by Julie Williams
This was my first time going to City Auto. What a great experience! Teresa was Amazing! I have found my new go to for my automobile needs and I will be recommending them to friends and family.
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August 2023 by Jon Palomar
Moved to Gainesville in 2017 and tried a few different places for my car maintenance before choosing City Auto, but they have been the best by far. Honest people that give a reasonable price for their services. Highly recommend to anyone needing a local place for their car!Service: Oil change
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August 2023 by Susanna Fraser
Recommended by family when I moved to Gainesville in 2016, and have been coming ever since. Thorough and friendly service, with excellent customer service. Rachael and Theresa go above and beyond to assist you with all your auto needs, while you wait in theircomfortable waiting room. I highly recommend this shop.
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August 2023 by Warren Brown
City Auto took great care of me! The customer service was on point, the repairs were completed on time and as quoted. I have already recommended them to a friend.
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August 2023 by Sneaky Pete
City Auto Repair came as a recommendation from Fleetwood. This shop has exceeded my expectations. My cars cv axle broke in the middle of the night. Called City and spoke with David. David and his team was not only able to accommodate us on short notice but did so at a very price and was transparent the whole time about the situation.I most certainly and highly recommend City Auto Repair for all your vehicle needs. If I’m ever back in the area or if my child decides to attend UF. I will trust them to repair her car.Thanks again David and City Auto Repair for getting us back on our road trip as quickly as possible!
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July 2023 by Tim R.
I started taking my two vehicles to City Auto over a year ago. I wish that I would have done it much sooner. The work completed by City Auto is top notch. Excellent work done. Made some great recommendations and even steered me to the dealership when warranty work needed to be completed instead of charging me for it Rachel the owner texts after the work to see how things went. Teresa at the front desk has always been helpful, professional and make you feel valued as a customer. The waiting room is very nice and spacious.
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June 2023 by Jacob Schaffer
AVOID! The first time I used them, I brought my car in for an oil change. They talked me into a new tire and said "oh, you need a brake change and a fluid flush but we don't do that" and sent me somewhere else. I took my car to the other shop, they charged me $50 to tell me I probably wouldn't need that done for another 10k miles or so. I figured whatever, better safe than sorry. The SECOND time, I brought an SUV for an oil change and they called me with a list of stuff, most of which I knew didn't need to be done so I politely declined. When they saw I want going to do all the nonsensical repairs they called me back in an hour saying my vehicle failed a pressure test and my head gasket was blown and they don't do that so they recommended another shop and charged $150 for an inspection. This time, I went to a different mechanic who told me it passed the pressure test, they did a different test. It was just a problem with my radiator and fixed with for a couple hundred dollars, versus the 2k this shop almost cost me.
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June 2023 by Kenya Hagan
I was having trouble with my brake light not turning off. I brought my car to the shop and they were able to get me up and running in about 15 min, maybe even less. Great, friendly, and speedy service!!Service: Brakes
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June 2023 by benjamin doerrmann
City auto is the best in town. Theresa is awesome. Quality work, honest and and fair is what you get here. Thanks!Service: Transmission
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May 2023 by ladycan thomas
Great customer service from phone, to arrival. Very efficient and effective. Fixed my problem and also checked the other tires. Will return and recommend others.Services: General repairs & maintenance