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September 2023 by jay leja
Devyn and Alex were so helpful and easy to work with. They made it an enjoyable experience. Great service with a smile.
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July 2023 by Hunner wilson
The customer serive is useless, was sold a faulty phone, the phone speaker is shot or something and people cant hear me when i call and i cant really talk and people can't hear me and get little to no effort to help get the situation resolved all they tell you is to call customer service. My 7 day warranty was up super inconvenient
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April 2023 by Juli Aitch
I just went with this company from another and I'm having nothing but problems. I was talked into some phone and went back and forth to make sure it was working correctly. The young man who sold me the phone was kind enough to put my things from the old device to the new one. Now I'm out of email space and email is showing up from 2015? I will be MOVING on once again if I don't get any answers.
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April 2023 by Jro Rain
Cameron and Destiny are the best so helpful and super pleasant.
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March 2023 by Candice Olson
Destiny Rembert with store #80406104 is a GEM. I walked in while she was successfully juggling 4 adults and the system randomly crashing and still walked out COMPLETELY satisfied, with a new phone completely set up just 30 minutes later. I have been with cricket for 5+ years, been through multiple locations closing and I couldn't be happier this one finally has a winner in it.
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August 2022 by Ezequiel Hernandez
This store is super clean and Store Reps are always willing to help customers as much as possible. I’ve purchased several phones from this location and have not had a single problem with them. I purchased one device over a year ago and some other devices about 8 months ago, still working fine!If you go to this location ask for Nick, he is super helpful and nice.If you need help in Spanish, Veronica is Bilingual and is super nice too!Everyone I met here is super nice! Nice people that really care about the customers.I really recommend them!
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August 2021 by Candice Miller
Drove a distance to this particular location due to the availability of a mobile wireless hotspot and made it there just before closing, had previously ordered thru online and was supposed to pickup in store to avoid an extra fee and the online barcode wouldn't scan correctly, so the guys there waived the extra fee for me which was awesome! And helped me setup the hotspot and answered any questions I had they were very helpful and weren't trying to rush me out of the store even though it was past their closing time! Great service, will recommend to everyone I can! Thank you!
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June 2021 by S. Fletcher
So impressed with this location. Brandon was super nice and incredibly helpful. Gave us honest advice and helped us get a discount on a new phone. Service was top notch! Will definitely recommend to our friends and family.
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June 2021 by Emerald Bohley
Was very hesitant to upgrade my phone, but Brandon was so helpful. Made the process easy and even set it up for me. I’m so happy with my New Purple IPhone 12!! ? I will definitely recommend this location!!
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May 2021 by John Tull
The staff at Cricket Wireless are awesome and products are outstanding!
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April 2021 by Gainesville Reviews
Most of these reviews are not from actual customers. Had to beg friends to offset their poor rating. And “Kaia” is the company. Had to make emails to offset the reviews.
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March 2021 by s t
Awsome service great deals !! Great customer service !!!
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March 2021 by scott potter
Engaging and friendly staff that was excited to help. All my questions were answered and Brittany found the best plan for me. I'm telling everyone I know to go see Brittany at Cricket Wireless, thank you Brittany!!
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December 2020 by Deonni Belton
This location was honestly the best that I've been to. Brittany helped me out and she was knowledgeable and helpful. She Georg me understand exactly what I was doing and the promos were awesome. This location is definitely recommended
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December 2020 by Christina C
Brittany and her are always friendly. They're helpful on every visit. This is my go-to cricket store...