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April 2024 by Shelly Hendrix
Great service, good donuts!
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April 2024 by Taylor Brenneman
Don’t bother ordering on Door dash otherwise your order won’t even be remotely right and missing food.
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March 2024 by Andrew Coonrod
As a regular the coffee has been hit or miss. Most of the staff are super friendly and even with a line around the building they are quick with service.
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February 2024 by Rebecca Conner
I’ve been going here off and on hoping it would get better but no matter how many times I ask.. my food is always cold! I’ve asked for it to be warmed up more cause it was cold the previous time, I’ve asked for it well done.. but every time it’s cold. I also get an iced coffee with 2 sugars, maybe it’s not common knowledge.. I thought it was but granulated sugar doesn’t dissolve in iced coffee… not real bright. Make sure you ask for liquid sugar or you’ll be chewing on chunks of granulated sugar.
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February 2024 by Tiff Creighton
This store sucks. I called ahead everytime before u drive 45 minutes from Lawtey. To make sure they can accommodate my order. They say "sure no problem at all" on the phone. And when I get there they act all brand new like they have no idea and can't make my order. Gas and time down the drain! I'll start driving to jacksonvilles baskins robbins in the future.
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February 2024 by Shannon Walters
I placed an online order and the person picking it up was going to be 10 min late so the frozen coffee would be melted, I understand I can't alter an order online and that is fine, what is not fine of that I got what sounded like an app saying they couldn't answer. It wasn't a normal answering service and certainly didn't ring into the actual building. If the store doesn't feel it's important for patrons to be able to reach them I feel like it's probably not the kind of store I should be choosing. I called customer care to see if they had a different number and was told; independent owner, independent rules. My suggestion is go to the one near Walmart instead. This is my second time having an issue with this store in as many orders. Not worth the hassle if another owner near by runs their business more professionally.
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February 2024 by jackie hatcher
I didn't want to even give them one star. Very rude customer service at the drive thru window. Would not give her name and i tried calling back in and they don't answer the phone. Worst place ever.
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January 2024 by Cc Ss
I came in and the district manager was there. The girl was swamped and asked for help. The district manager said "there's two managers before me" and continued texting.
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January 2024 by ariana gazzaniga
i go to this dunkin often as i work right by it, and usually my food is messed up but never this bad ? i asked for a bacon egg and cheese on a bagel and they give me a bagel with cream cheese on it and slapped american cheese on it. i go back to get it remade and i asked to speak to the manager and the manager comes out with a nasty attitude and he goes “do you want a refund or do you want me to remake it?” so i asked him to fix it and he goes “so you want me to remake it?” at this point i'm ready to ask for a refund and walk away. then the cook stepped in and stated it may have been rung up wrong and i stated it wasn’t, the cook who originally messaged up was very kind and friendly even though i was a little grouchy with him because i was mad. he re makes it for me as the manager just walks away. this dunkin needs new staffing and needs re training when it comes to making their food and customer service but i’m not even mad at the cook anymore for the first mess up as he clearly wasn’t trained properly.
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December 2023 by April Tabacco
Friendly people, fast service.
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November 2023 by Beverly Varshovi
We ordered two breakfast sandwiches. One with meat and one with extra bacon. The extra bacon, cheese and egg croissant had 2 small pieces of "not crisp"bacon. So the extra bacon did not feel like extra bacon. The cheese and egg croissant without meat was okay. The two sandwiches were $9 and change.
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November 2023 by Travis S.
Yea I'm not gonna let what just happened slide. They said they were out of everything (bacon, cheese, egg, bagels). So I just got a donut. Then bro gave me the bag with the donut in it, the bag was all roughed up. And inside was the wrong donut
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September 2023 by Peyton Seals
The staff at this location are so sweet and energetic every morning. The munchkins taste fresh and the food is always correct and delicious. A very consistent and pleasant experience :)
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September 2023 by Hailee Gillenwalters
The drive thru cashier recommended a blueberry cobbler drink and it was awesome!! Made my day better :)
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September 2023 by Ella Isom
This is the worst Dunkin’ Donuts ever. We sat in the drive through after ordering for almost 45 minutes. We ordered two bagels with cream cheese and apple juice. We asked them to toast the bagels, these do not look toasted. We asked them to put cream cheese on them, this is how much they put. The bagels were stale. Do not go here or give them your money. Overall extremely disappointing.