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June 2025 by Joseph DeMarco
Very professional
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June 2025 by Dharma Murphy
Been trying to get a response for 2-3 weeks now. One of their employees decided to try to follow me home a couple weeks ago. They refuse to respond to my emails after sending them video and photo evidence of this car going out of his way to change his directions and lanes to try to follow me home. I went to a crowded place to finally get him to stop. Good job employing people who want to follow young women home. (This specific facility as the guy came from behind the gate when I was stopping by for an unrelated thing)
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June 2025 by Emma Frierson
I missed the home deliveries so I had to stop by the store to pick up my package. Jayla was really nice and super helpful. Such an easy process!
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June 2025 by LeVitre Cary
Fast easy service!
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June 2025 by jack bradway
ABSOLUTELY AWEFUL. This location is also the Station for short service deliveries. I have a two day package that was to be delivered on Monday ( medication). Here we are on Wed. After 5-6 calls where this particular station did the following to their owe FedEx fellow employees . 1 hung up on the CS agent , 2. Put the CS agent on infinite hold 3. Told the CS agent to absolutely not transfer the call. This station is completely lawless.
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May 2025 by Johnny Mabry
Rude employee at the front desk told me my package couldn't be picked up. After I explained I called already and it was here. She went back and got it. Last time I was here the other lady was very nice though. The one star is for the rude employee I dealt with. Me showing up to ask for my package definitely ruined her day...
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May 2025 by Stephen M
FedEx is horrible for customer service. You don't know which is actually the shipping facility that stays open later. You call the phone number just to verify drop off times and they run you through 100s of facilities. You can request late drop off as most important, but don't give you the main office facility that is open to 5:45 but others that are only open to 5pm or send you to Ocala for 6:30 dropoff or Jacksonville. I had an important package that was pre printed on fedex pr I would have used UPS to get my package out same day. I'm more upset at how FedEx manages information to the customer so we can make good choices and not run into having critical shipments missed, when a simple answer could have saved all the issues.
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November 2024 by Richard w
Great personal customer service
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October 2024 by Jasi
I’m not fully sure if it was a driver from this location or not but I sent a package to my sister and it was delivered to the wrong house. Reading is fundamental, the address was correct! I opened a case and they claim they sent the driver out to find the package and they were unable to recover it . I think they never investigated honestly. The proof of delivery photo doesn’t even show the package or the door to the residence they left my package at.
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August 2024 by S G
Don't trust Fedex's website for accurate store hours or last pick up times. Their website has listed incorrect hours and they haven't corrected it for years.
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April 2024 by Shelly Hendrix
They handled my package with care...service was friendly and fast!
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April 2024 by E. Rich
I was in and out without a problem.
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March 2024 by Matthew Hogsed
Very nice young lady helped me.
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February 2024 by Doug Morris
Great staff.
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February 2024 by EDWIN RAMOS
Wonderderful people
