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October 2023 by Elise J.
My order was not ready. They couldn't find it even with me having my order number. My bread was wet. Then when I tried to replace it, the girl cuss after retaking my order so I wasn't sure if she would spit in it. So I canceled my order.
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September 2023 by Quigley M.
Ordered a large Hook & Ladder to share. It was HUGE. Although pricey, the portions were generous. Ordered online and was given a 20 minute wait time with a 20 minute window. Arrived two minutes before the start of the window, and the sandwich was ready. Nice to have it come up ahead of time but the sandwich was a little cold. We frequent Firehouse Subs regularly, but I've never been to this one. Sadly , our sandwich was drowned in mayonnaise or some other white sauce making it very soggy and unenjoyable. We've never had this issue at any other Firehouse. Very disappointing!
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August 2023 by Gregg P.
Well, the drive thru is something to be desired, very narrow and you can see where cars have hit wall in drive thru. The girl who took our order was very pleasant, friendly, and courteous. The food was tasty as always, i opted to try a salad this time as i am watching my diet..lol. They did forget the pickle with my wifes sub, so she wasn't happy. There are a lot of sandwich options in Gainesville, this franchise has alot in town this one is about average , lately though the service has been better.
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January 2023 by Katherine G.
If I could give it a zero I would. Service is so slow. Not worth your time at all. Takes at least 30 minutes for a sub cause they take their sweet time with it.
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December 2022 by Hayden Seymour
They roll out more than one sub every five minutes. Great if in a hurry.
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December 2022 by Kevin Wagner
Kinda takes a long time but tastes better than subway
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December 2022 by Kara G.
Have you ever been told it will take 45 minutes for you to get your sandwich in the drive-through line? How about being told that when there isn't anyone else in the drive-through line or the parking lot. For some reason only two people were working and they had a ton of online orders.
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November 2022 by Daniel Lizcano
Slow service, but sandwiches are still good
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October 2022 by Linda J.
Place was clean, food was okay. Sandwich kinda fell apart, meat slid off bread, but even so it was tasty. Biggest issue is the volume of the music coming out of the speakers. It really was unnecessarily loud and like many other eating establishments they've forgotten it's supposed to be "background" music. I guess that makes me officially old. It was very staticky as if it's not quite tuned into the station. I might come back again for a sandwich when I'm in the area, but I'll probably eat it in the car. Good thing I keep advil there too!
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September 2022 by Robo
Slow service, they managed to mess up my order 3 times in the past 2 visits. You read that right. I waited so long to get an incorrect order I had to just throw it away or I’d be late to class. Embarrassing for UF. Don’t come here if you have any allergies. Or anything planned later in the evening, for that matter.
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September 2022 by Crispy C.
The medium sized sandwiches are very small as you can see in the pic. Ordered a medium italian, which doesn't have cheese or salami, just bacon. I substituted whatever the normal side is, which is probably chips, with a side salad, which costs additional $1.60 on top of the combo price. The salad was wet, water in the bottom of container. They forgot the dressing. No fork. They ran out of straws. Almost $8 for that tiny sandwich. Rip off.
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September 2022 by Brandon Meyer
They roll out one sub every five minutes. Avoid if in a hurry.
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September 2022 by HaydenHaters123
They roll out more than one sub every five minutes. Great if in a hurry.
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September 2022 by Rad Johnson
Great if you're in a hurry, more than one sandwich every five minutes!
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September 2022 by Cimaster
They make a sub every 10 minutes, don't go here if you're in a hurry.
