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January 2024 by Jane Travers
Good fast service and very helpful in explaining everything and had job completed quickly.
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January 2024 by Stephan Baley
We had major car trouble on our way from Orlando to Austin, TX, and were stuck 23 miles south of Gainesville. The shop was very busy, and my family was willing to be flexible, especially since we did not know what the trouble was, but they diagnosed quickly and had the car ready ahead of schedule!!!! We made it home safe and sound and the car ran like a dream. Thank you Firestone!!
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January 2024 by Carolina Casagrande
I visited in last November for change oil of my car, and my car had no oil light showing in this moment. After the service from this store my car started with the oil light showing and I visited again the store yesterday 12/15/2023 and I had a diagnose that was necessary change the oil pressure sensor at more cost ,for these reason I don’t recomend this store because after this change oil my car had this new problem.
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January 2024 by Alla R
Very professional service and polite staff
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January 2024 by John Knuth, Jr.
Great Customer Service, Very Knowledgeable Mechanics, Extremely satisfied with every visit to this shop, Store Sales people go out of their way to make your stay pleasurable, and help you in many ways to stay inside your budget.
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December 2023 by Joseph
The people here have been great, honest and efficient!
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November 2023 by Karyn Basher
You guys were amazing at getting us back on the road asap when I got a nail in my tire. Thank you :)?
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October 2023 by David C.
Chad was awesome I had mistaken thinking they did not repair my tire not knowing I had picked up another nail and of course in the same tire where I had just taken it to them for them to fix it Right away I thought it was them who did not fix it and Chad was kind enough to take me and show me I was wrong and he showed me where they had patched the nail from yesterday and the other one i had got the next day SOMETIMES you have to think and bend down and check your car or that way yoy make sure they did their job or asked for them to give you the old parts they take off when you take your car that way you don't think wrong and look before you go crazy they are all nice here all the employees and if their is a mistake nobody is perfect in this world just speak to chad or another manager and they'll take care of you !!!
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October 2023 by Sandie Otte
On our way home to Grand Rapids. Michigan, my tire picked up a bolt and was rapidly losing air. Us two older women pulled in on a Sunday afternoon and the service advisor, Thomas, was so helpful and friendly and so was his co worker. We were in and out of there in an hour with a new tire.Service: Tires
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September 2023 by Jacob Gregory
Quick service, but I came in for a brake inspection and tire rotation and didn’t get the paper work for it. Asked for a FWD tire rotation and got “what do you mean” from the guys at the front desk so it dropped my confidence in them a great deal and they further disappointed me from there. Customer service was poor at best and the technician servicing my vehicle decided that a seat cover wasn’t necessary until I asked him because I had just cleaned my car. I worked for Firestone and know the policies such as torquing the wheels when they kiss the ground and that was not followed at this establishment.Services: Tires
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September 2023 by Drew Travis Robinson
Truly the best Firestone I've been too. The team here helped us out in an emergency at the eleventh hour and got us back on the road before closing. Down to earth, reasonable guys. If we had to break down, I'm glad it was near this shop.
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September 2023 by Mark Kovacic
Walked in at 6:20 with a car being dropped off by a tow truck.They had the size tires I needed and the tech working was willing to install them right then was there.Good service, reasonable price.
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September 2023 by sande weinstein
Tony is a lifesaver, My daughter was on her way back to college and the car started having a serious vibration. I call the store and spoke to Tony. he became my daughters direct contact. he handed the tire issue within 2 hours and she was back on the road. The service and security he offered my family was above and beyond. My family is grateful!!! Thank youService: Tires
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July 2023 by Heidi R
The manager, Tony goes above and beyond! The mechanic Daniel did an excellent job on my vehicle. I have been going to this location for many years. Normally it’s just for routine, maintenance and tires. This time they really had to fix my vehicle and they did me a solid. Thank you so much gentleman, everyone there was professional, and kind. I strongly recommend the location on Archer Road. I do not recommend the location on Main Street in Gainesville at all! The guys on Archer Road in Gainesville, have not done me wrong. GOOD LOCATION TO GO TO! ARCHER ROAD ?????? TYSM!
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July 2023 by Mark Anthony
They stayed open late to help me and my wife when we blew a tire on I-75. They were such a pleasure to work with and got us back on the road for an emergency trip to Georgia.