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December 2023 by Leah Carlson
I felt like the people at FCU treated my concerns and needs regarding a loan issue as important. I appreciate the personal care.
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November 2023 by GENE BELL
Who ever is their, seems that the management of FCU can pick good people, they are always very helpful and professional, Thanks FCU, Gene.
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September 2023 by Sandi Bashaw
I want to say that Katrina Wright goes way above an beyond. She has made my life so much easier. I’ve had a few issues, most of my own doing. All I have to do is reach out and she is on the spot to get it corrected for me. I really enjoy working with her. You can tell she loves her job by how treats her customers. A huge shout out to you for an amazing job.
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September 2023 by Nicolas Williams
Roxanne has been a pleasure to work with! With challenged credit, I didn’t think there were much options for me, but FLCU has given me a chance to prove myself and Roxanne has been a huge part of that process. Thank you Roxanne for everything you do!
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September 2023 by Ben Tyre
Roxanne is super easy to deal with and gets the deal done fast. We will be using her for all of our future lending needs!
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September 2023 by Janet Mendoza
Wonderful Experience!! Roxanne was quick and efficient! Loan approval within an hour! Thanks so much!
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July 2023 by Christy Phillips
I was looking for a new credit union to join when I found FCU. I put in my information to see if I could apply. It was approved and I put a first deposit of $50. I received my account information for direct deposit and I was trying to set up my online access. It kept saying my information was wrong. I called customer service and spoke with Nevaeh and she was really helpful in trying to help me. Unfortunately, nothing worked. I decided to give it a couple hours before I tried again to set up my online access. About an hour later, I received a phone call saying that FCU DID NOT service my area. Then why was it approved in the first place, why did I get an account number, and WHY was my $50 payment approved??? If you don’t service an area, you need to put what areas you do and automatically deny people that apply outside that area. Bad business practice if you ask me.
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July 2023 by michael vazquez
This branch is the best, the staff are incredibly welcoming and helpful. Katrina is our to go person, she is a tremendous asset and constantly helps us with our customer requests. I highly recommend her to anyone!!!
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July 2023 by Damaris Velez
Roxanne Thomason was very helpful in taking care of my loanshe was quick and accurate and pleasant to talk too, giving the chance I will use Florida credit union in the futureThank you very much Roxanne Thomason
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July 2023 by Sissy 352
Roxanne was great! Professional and easy to work with. Love FCU!
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May 2023 by Georgia Browning
Katrina was a tremendous help to me! Very professional and efficient! Loved doing business with her!!
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May 2023 by Elise Jones
I was contacted by Roxanne T. to possibly refinance my car. I thought about the ideal for a while before deciding that I would benefit from a lower interest rate. Roxanne answered all the questions I had about the refinance and was very pleasant. She told me how it would all work and was very patient with me. The whole process was easy and I felt very welcomed. She emailed and called to make sure everything was going well. She was very attentive to me the entire time.
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May 2023 by Lori Boyette
I've been using FCU saving and truck loan 6 years and I was in credit card debt. With the help and guidance of FCU Staff ( Katrina). My truck is payed off and no credit card debt. Thank you again FCU. My bank of choice ????
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December 2022 by Ramey Vogel
The worst experience. Just don't.
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December 2022 by Brian Magee
It is always a pleasure to do business here at the Haile FCU branch. Cheerful friendly, knowledgeable staff who know their business.
