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November 2022 by Gavin C.
Can't support anti-democratic corporations that fund fascist election-deniers. Democracy is worth more to me than convenience.
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January 2022 by Mitch H.
At this point, Home Depot just expects for you to do their bidding. Home Depot does not carry any off sizes like 5/16 they carry only standard 1/2", 3/8" 1/4", that's it. No ABS just PVC. You will buy what we tell you to buy and that is all. People that work there aren't very smart -they seem to be stupid except for their specific section and take no ownership when you ask them for help; they just say it's on aisle 18 but I don't know. Waste of time to go to the store - save your money, go to Lowe's. They are much much more helpful, carry many more sizes and are just overall a better store all the way around.
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August 2021 by Horse H.
Store is not enforcing masks and is dirty. They need to enforce masks and I am offended they are not
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April 2021 by Michelle Michelle
Three weeks ago our floors were supposed to be installed by Home Depot. All fees paid for in advance. They rescheduled us three weeks out at the last minute. Now today, day they were scheduled from the reschedule to come put floors in & they cancelled at the last minute AGAIN, but forgot to cancel the plumber who was scheduled to arrive same day as flooring, so he was on his way here . Furniture was moved a second time for this reschedule and it's extremely unprofessional
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January 2021 by Daniel M.
Went to this location made an appointment to have our kitchen cabinets redone no call no show then we had to call them to ask what was going on! They made up some excuse, rescheduled. Person coming out reaches out complaining about how far he had to drive and then responds with a crazy estimated number to redo the kitchen cabinet faces intentionally in my mind just so he didn't have to come. This is a joke of a business and ur customer service is below sub par, shocked that you treat customers like this and baffled that we got a text from an employee complaining about coming out absolute joke !
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November 2020 by Bridget Hosford
I called this store today to see if they had a certain pendant light in stock. The guy I spoke with was very nice and said they had 1 left and he would take it to the front with my name on it so someone could pick it up. When my friend got there to pay for and pick up the light, it was nowhere to be found. I called the store back and Crissa took my call. I explained the situation and the whole time she is talking to me on the phone she is rolling her eyes and shaking her head
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October 2020 by Q Tuck
Had a little issue finding an item to purchase but asked a knowledgeable employee and easily found it before quickly checking out.
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October 2020 by Beli M.
Worst customer service I've ever had. Purchased over 6k in new appliances only to have to cancel the order. They said the delivery people was on their way and when we noticed it started to get late, we started calling. After several calls and lies, we drive to the store to see what was going on and they said their delivery company is out of Orlando and they couldn't get to us, so they would come back in two weeks! After trying to reason with their nonsense we de used to cancel. Never again! Worst company of the year!!!!
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September 2020 by Angela Pelkey Vieta
customer service needs to be greatly improved, with employees who actually want to work and like their job!! went there this morning to pick up plywood to finish my floor and needed 4 sheets cut into 16 inch ...was told by the guy leon in that department that I would have to call that on if I wanted it cut because they wouldn't want him taking the time to do it all and be tied up. we hung around getting other materials while this guy talked to a young lady in the store for 1 hr and did nothing else, but he didn't have time to cut our wood. apparently he had other things on his mind, had to go else where to get my plywood. wasted my time going there from Trenton.
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August 2020 by Darlene Kirker
great place to work and customers are very well taken care of amen
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March 2020 by Pat Spiro
Great experience great employees
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August 2019 by Terralyn Larkins
I wouldn't recommend this store to anyone who needs assistance. They have the worst customer service I've experienced since moving here. The males working there will see disabled women struggling to pick up a microwave to put in the scooter basket and they walk on by. The. cashier asks the customer to go take a picture of a price on an item because she doesn't want to leave her register. Horrible service!
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July 2019 by Dianna Valentine Robinson
Kid workshops are great! My grandchildren love to go there. I also love there
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July 2019 by David C Lindberg
We were advised that the Gainesville store does not deliver to Old Town Fl. There is no option for paid delivery services nor is there an option for in store pick up. There is also no inventory kept at the store . So, due to this incomprehensible business practice, we are excluded from purchasing the washer/dryer combo unit we had decided upon today. This policy/practice excludes all people who live outside of approved delivery areas from purchasing anything not kept in stock-I am unsure how this works in Home Depot's favor. We will not be purchasing the unit we need from Home Depot nor will we consider them for any other large purchases of any kind.
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March 2019 by Janet Knight Schol
Helpful staff, lots of healthy looking plants for spring.
