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October 2023 by Darren A.
Been here a few times, never once did anyone ask to help me . Looked at a couple of used guitar amps. They want a new price for their used stuff. If you go on the guitar center website and look up a certain used amp , Gainesville is the highest priced on all the stores, almost double on some of them . I'll never buy from them , I even closed my guitar center credit account, I never used it once because they didn't want to sell anything. This includes their other store musicians friend which guitar center owns .** UPDATE I got a form letter response from guitar center asking me to contact them ... should be the other way around. If they wanted to fix the problem they should contact me not me contact them. It was a very insincere response. This store should close
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June 2023 by Ima Hogg
The staff were nice, and the feel was great, but the biggest problem was there were NO left-handed guitars.
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June 2023 by Ciarra Rowe (Stokes Gang)
The staff were nice, and the feel was great, but the biggest problem was there were NO left-handed guitars.
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April 2023 by J C.
First of all, I want to say this guitar center is the best guitar center I've been to. Manager Tim Mott treats you like family. I brought in a guitar that was in terrible shape but Tim was so generous and went above and beyond to help me out. Tim cares deeply about his customers and I was extremely moved after leaving the store. The other staff members were all extremely helpful and very pleasant to talk to. I was able to get a non-playable guitar in great condition and I wouldn't have been able to do it without this specific guitar center location. Thank you Tim and thank you to everyone else on this team. You guys are amazing and the best sales team I've ever come across in my life.
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August 2022 by Mark S.
Great experience would recommend them again price was reasonable, salesperson was knowledgeable...
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November 2021 by Jaymz Laughlin
Decent inventory, though could use more brands and more than mere practice Amos for bass and guitar.
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April 2021 by Steve W
GC has hardly any inventory these days - new or used. This has been true for many months due to the financial condition of the corporation.Then when you do want to try something out, good luck finding an amp that works (problems with power to the amps or just broken amps) or guitars that don’t have problems.
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January 2021 by lemonica terry
Nice just perfect
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October 2020 by Arnita Bristol
(Translated by Google) Ty(Original)Ty
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September 2020 by Bryan m
I love guitar center, prefer to be left to look and such instead of feeling pushed by over zealous sales persons
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March 2020 by Carolina Madera
Thank you Joel for ALWAYS being so kind and patient. No matter how many questions I asked, how many times we tried to replace record player head, exchange record player, and so much more... You love what you do and it shows.
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February 2020 by Artie Lark
Helpful and friendly staff. Not much of a selection on effect pedals - not that I need anymore. Added photo of my pedalboard. Very pleased with this visit. Overall I give it
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January 2020 by Jeremy Lee
Decent place with good employees who understand customer service. I just wish it was a bigger store.
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January 2020 by suncoast trains
Very nice folks. I can shop and practice the keyboard. Thankyou
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December 2019 by Nicholas Rudawski
This is review is specifically in reference to a repair experience, so please keep that in mind (it has nothing to do with lessons, sales, or anything else). I bought a brand new guitar about 1.5 years ago and I play pretty heavy handed and notice that my frets were getting pretty deep dents and causing buzz. Doing a little research, I learned that this can be fixed with a crown and level, but if the frets are nickel, then the problem will just eventually come back. Thinking long term, I decided for a whole re-fret, but with stainless steel. I called on the phone to first verify that this repair could be done (in hindsight, I probably also should have asked if this was something that they had and previous experience actually doing) and this was confirmed; it was also confirmed that the repair would include crown, level, and full setup. I asked how long it would take, and the answer was about two weeks. It took over 7 weeks to complete the repair (and yes, I did call many times over that period to get updates), but that was by far the least of the problems. When I got the guitar back, the re-fret job done was absolutely terrible. The new frets were installed, but the dressing on them was atrocious. There were bad, deep tooling marks everywhere on the frets, suggesting very little, if any, polishing was done; several of the fret ends had not been properly filed down and smoothed out, and there were several bad dead spots indicating a lack of proper leveling. I didn't put up a fight, I just wanted my guitar back, so I paid and left and now I'm taking on fixing up the frets myself (which will undoubtedly be many hours of work). A re-fret is definitely a very extensive repair (especially with stainless steel), which is why I wanted a professional to do it, but after this experience, I could have saved myself a lot of time and money by just doing it myself. To be fair, it may just be the case that something like this is just a little over their heads, but if that is the case, they shouldn't have indicated they could do this work. If you are looking to get some fretwork done, please beware, and do a little a research because you may find it's better just to do it yourself. Remember, no one cares about your guitar as much as you do.
