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October 2025 by Yen Minh
Employees are approachable.
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May 2025 by Sami Freeman
So unhelpful and rude. The blonde at the counter was nice but the two managers were rude. They have a policy they don’t mention anywhere that once you exchange an item you can only get store credit.. so if you want to exchange something just return it and repurchase it. I found better prices and cuter swimsuits at PacSun and now I’m stuck with a floral nightmare swimsuit. I’ve also contacted cooperate. Maybe print you can’t return an exchange on the receipt?? Or tell someone?? The people working there didn’t know. Only the “managers”
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October 2024 by Brittany Cantelo
I love Hollister but they tried me! I bought a pair of jeans off line they were way too big so I took them in store to exchange them. The cashier said it’d be easier to refund to jeans to a Hollister gift card and then cash me out with the gift card for the jeans that fit ( so I gave the jeans that were too big back and got the right size ) awesome went super easy! About a week goes by I’m negative in my bank account for Hollister $25.13? I spoke with customer service and several others there still saying there’s nothing they can do I had to still pay for the jeans I purchased? What do you mean!!? You literally took the $25 gift card I was refunded for the jeans that didn’t fit and then took and used for the jeans that fit! THEN $25 out my bank account I got 1 pair of jeans! So I paid 2 for the same pair of jeans! I don’t know how Hollister doesn’t understand that!!!!
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November 2023 by Rafiul Kabir
Hollister is my favorite hoodie brand, so my father kindly ordered a size M as a gift. However, upon receiving it, I realized I needed a size S. When I visited the store for an exchange, they didn't have the size and offered to ship it. They proposed a refund to either the credit card or store card, which seemed odd to me.I requested a straightforward exchange but ended up with a refund to my father's card, leaving me to purchase the new size. I decided to walk home empty handed. The entire process felt unnecessarily complicated
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October 2023 by Mallikarjun
The quality is the best. The employees working here were quite hospitable. They told me about the offers in my account and helped me save 25bucks. Thanks to the employee.
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January 2023 by D V S S Mallikarjun
The quality is the best. The employees working here were quite hospitable. They told me about the offers in my account and helped me save 25bucks. Thanks to the employee.
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October 2022 by Candy Wood
Bought a lot of great things.
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September 2022 by Roberto Vega Roberto
I loved it, its very helpful workers and a very good price. Thank you
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August 2022 by Clarice Locke
Very pleasant experience! Love my white skinny jeans they are so comfy!
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October 2021 by Juan Andres Pericchi
Excellent
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May 2021 by Shubhra Deb Paul
Great customer service in-store and merchandise with good value.
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May 2021 by Janell Tropasso
Could offer more for xl sizes.
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April 2021 by DENNIS PETERSON
Not interested in nothing in the store
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January 2021 by Jose Torruellas
Came in to exchange my order and I had an associate help me search for alternative sizes. When he wasn't able to help he sought another associate to help me too. I was really impressed by the dedication.
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December 2020 by Natalie Wood
Great deals
