-
October 2024 by Lavender Lady
This is one of THE BEST stays I have had in a long time! It was affordable, clean, SUPER quiet, and in a really nice area close to everything. The staff was so professional and wasted no time checking us in and out. We will stay here again and recommend others do as well.
-
October 2024 by j bird
Extremely unfriendly experience & long wait for checking in. Barbara is really rude! Of 4 hotels I have stayed in the area, this was the most unpleasant front desk experience. Don't bother making requests, they won't be honored here & no apologies for making us wait hours.
-
October 2024 by Maverick Guillermo
I have no words to describe this place. During my recent stay due to the evacuations of Florida, originally I had booked a King room, i checked in and to my surprise it was a queen. I called front desk and they said they did not have king beds, sure no problem, we just need to rest. Upon checking, I found bugs and hair throughout the room. I checked in at almost midnight with 2 little
Kids who were extremely tired from the road all day. Fast forward to today, almost 3 weeks later, I am still waiting for a refund. The manager “Everardo” has the worst customer service. I have emailed him a VIDEO of the bugs and hairs yet he is refusing to give me a refund and offered me a “refund of honors points” and keep in mind, I didn't ask for points not did i pay with points to receive a refund of Points. Manager has no sympathy for the events that occurred and situation, and doesn't even respond to emails anymore . There are many other hotels in the area that are absolutely much better than this.
-
October 2024 by Latasha Likita
Absolutely love this place it's fully loaded full refrigerator, microwave and pull out sofa very homy
-
October 2024 by Marcus Williams
L less than 5 minutes from Shands Hospital. Very roomy and comfortable rooms with a kitchen and hot plates for cooking upon request. Full size refrigerator with plates and silverware available in the room. Plenty of cabinet space for the kitchen and the room. Free breakfast served daily with a nice selection of sandwiches, eggs, make your own waffle and breakfast bowls.
My parents love this place too. They always use their Hilton points to stay in one.
-
October 2024 by Dr “Google man” Y
Price and service doesn’t match.
Location is not good and breakfast are trouble
-
October 2024 by Equal Justice
Great hotel. Serves its purpose. Courteous and friendly service desk reps. The hallway and room were clean. Comfy bed. Spacious bathroom. The bathroom has THREE hooks, which is a very good thing. This might seem inconsequential to some, but to me, it's annoying not having enough hooks for towels. Three hooks were more than enough.
The parking spaces could be wider.
-
September 2024 by Rebeca Keung Fatt
Very friendly staff.
Large, spacious and clean rooms
Less than 10 minutes from the University.
Lots of restaurants nearby.
Food and drinks: Many eating options/ restaurants in close proximity
-
August 2024 by Norrisa Hill
I truly don’t know where to start I typically never write bad reviews but this Home2suites was not a pleasant stay, house keeping barely comes and tidy up the room , they ran out of quarters so I can do laundry , the hallways have a stuffy/ mildew smell , my bed is hard , the A/C in my room is super loud ,and I have to tackle my door to open it, I tried to make the best of it , I would not recommend staying here. If I could rate it a 0 I would have
-
August 2024 by Z Z
We've been coming here for the past 2 years while dropping kids at school. We noticed the difference.
Property needs a face lift. Room was beaten up. Rust, toilet is loose, dirty etc.
Breakfast was all processed foods.
Disappointing.
-
August 2024 by Toni Kennedy
The uncomfortable mattress gave me a severe back ache. There was mold on the bottom part of the shower stall. The coffee maker had a used pod still in it from previous people. The coffee supplied was atrocious and tasted horrible. There were no sugars or creamer in the pod. One evening there were numerous people smoking and sitting in front of the rear entrance. They kept the rear door open for other non guests to enter and leave at will. A lot of People were carrying styrofoam food containers out to their cars. I really felt unsafe in the area. Finally the supplied free breakfast was not good. Seemed like a frozen dinner heated in microwave. We will not be back. Terrible experience while granddaughter was in shands children’s hospital having surgery. Avoid.
-
August 2024 by Steven Wolf
Excellent place to stay, especially if you have anything scheduled at Shands.
-
July 2024 by Leo Mip
Do all guests have the option of free breakfast? If so, how would it be to enjoy the service?
Rooms: Very nice, they would only need a small stove, excellent cleaning service
-
July 2024 by Julie Delp
Arrived an hour early asked if I could
Get my room... the one I picked wasn't ready... no room in the hotel was ready I said I'd take and pay for any... nope nothing available... at that point with all mynbags i stood there askong what should i do i have stuff that needs to remain cold.... no solution was offered
no one even offered to store my
Bags. I was not even welcomed as a diamond member.. later once in my room I called and asked for a late check out 1 hour late. I was told ok good to go... the next day I received a phone call 5 mins before my late check out time telling me I was overstaying. I explained that I had asked for a late check out and she said well they should habe told
You to call me this morning. You need to leave.. idk what that is but how was I supposed to know that.... rude staff sub par
Cleaning and overall severely disappointing stay... this has me
Considering using another hotel chain
-
June 2024 by Fabmami James
Clean hotel. Service was great. Pet-friendly. Parking is a challenge.
