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October 2023 by granolamom22
The manager is incredibly rude. Have never had a positive interaction with her in the multiple times I have shopped in this location since she started working here. Will only be purchasing online from now on.
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September 2023 by Emma D'Amato
I was quietly browsing with my boyfriend and we got yelled at by an employee (a woman with short blonde hair), for having a drink in a cup with a lid and a plastic takeout bag of food. First we heard a giant annoyed sigh and then was very rudely approached. There is a way to speak to customers and that was not it. “There’s actually two signs on the front doors that says no food or drink” the signs are literally on open doors. No one walks into a store full of 8000 colorful cool items and looks at the blank wall next to them. Calm down, it’s really not that deep. We literally were just going to leave but she continued and said “we have so many bugs in here,” ??? your store is in the food court.i work in retail and i know it’s annoying to have to repeat things to customers but this person needs to not be working in retail. We walked right out, you lost our business.
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August 2023 by Bella Donna
Love it everything always a hit with my kiddos
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April 2023 by Bianca Iqaili
Took my daughter today for her 1st time and it was such a wonderful experience. The woman working went above and beyond to help her find everything she was looking for . Hot Topic is now her favorite store ❤️!
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April 2023 by Melissa
wonderful customer service, always have tons of deals and "hot cash" coupons, and always have new stuff everytime i come in. love it here
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March 2023 by Thomas W.
Lena was great! Answered all my questions about Funko Pops. We even got to n*** out together about Star Wars for a little bit.
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February 2023 by Rick Ross
Friendly staff that even pointed me to another store that had what I wanted.
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January 2023 by Shelly Hendrix
Had lots of anime items for my kids, bought a few Christmas gifts, will return for some more in the future
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January 2023 by Yvette Calloway
Staff wasn't very helpful and when asked about an item hanging was treated like I was inconveniencing them to check the size.
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December 2022 by Trisha Russell
A lot of good deals and the employees were friendly and fun. A great place for all your emo needs :)
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November 2022 by Abby
One of my fav stores, but it seems like their inventory is going ?? the stuff in the store is barely being restocked and their coupons dont even work, i took two 15 dollar coupons and bought 30 dollars worth and they said i had to get more, :| i still go there tho
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November 2022 by C. Church
I love the ladies that work here. But being a 90s kid I can't stand what its become
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November 2022 by Jayy Fae
This store’s policy surrounding collectibles/availability is incredibly frustrating. It is inherently biased and exclusionary to collectors who live further out of town and who can’t come in to check out the store’s stock on a regular basis.
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October 2022 by Kiwi
One of my fav stores, but it seems like their inventory is going ?? the stuff in the store is barely being restocked and their coupons dont even work, i took two 15 dollar coupons and bought 30 dollars worth and they said i had to get more, :| i still go there tho
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September 2022 by Crystal W
Went in because my teen had money to spend and wanted to go there. They purchased a few things, and we left.
