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September 2023 by Tanner Sands
Incredibly helpful, patient with less technical people, and incredibly honest business people. Bought a PC here and had some initial issues when I tried to set it up at home, brought it back and they immediately fixed the issue and helped me over the phone.
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September 2023 by Nicholas Butcher
David is completely transparent and knows an insane amount about computer hardware. I would totally recommend going to him rather than a big name repair company.
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September 2023 by Daniel Lubitsky
They told me what was wrong with my machine with a lot of helpful tips and a point in the right direction. Best computer experience I've ever had.
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September 2023 by Henry W.
David fixed a problem which had vexed our Oak Hammock fixers. He knew just what to do and I was back in operation the same day! Great place. Highly recommend!
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July 2023 by Jaden D.
I rarely write reviews on here, but I had to for Impact Computers. Both associates were so kind and helpful. They were able to troubleshoot my computers issue very quickly and resolved the issue within 24 hours. Very reasonably priced. Free consultations. Highly recommend.
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June 2023 by Sephra Miller
I highly highly recommend this place! They are very personable, honest, and so helpful.They did a free diagnostic of an issue with my laptop. It was going to cost a lot of money to fix it and they even suggested I not fix it and look into other options since it probably wasn’t worth the fix considering all the factors. Now that is integrity and true customer service at its finest!I definitely will be returning for any of my tech needs or questions!
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May 2023 by Robert Reeves
These guys are the best. My wife works from home and when her computer goes down it's no good. They always get her taken care of quickly, explain things well, and charge a reasonable rate.I've even called to just ask questions when I was buying a new computer and they helped me out with great info.I've bought a couple used computers here and I've been very happy with them. You're buying a used computer so they may not last as long as a brand new one but that's technology.Knowledgeable, trustworthy, informative, respectful and positive attitude. Those are some of the words I would use to describe Impact computers.
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May 2023 by Ismael
Went to impact computers to get my keyboard fixed and they did not charge me for the key replacement. They gave me good advice onto what was wrong with my keyboard unit and fixed what they could, with no charge. I will be going to them for any computer problems I have in the future. I 100% recommend them!!
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May 2023 by Penny Hatfield
They are the best!! Hey John how are you guys? Dolores will say she kicked me out. But honestly I needed to go. I now live in Dade City! Hope you guys are well!!
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May 2023 by Fatimah N.
My iPad is in need of repair, but it is expensive to fix considering I have a laptop that I can use. I just don't remember the password. I chose to inquire with this place because it is rated number one on Yelp! Even though their website did not mention Apple products at all, it did however say they repair all brands. When I walked in the older gentleman was very nice and greeted me pleasantly. He said he would get his other associate to see what they could do. I attempted to explain the situation to the younger, slender guy, but it was like he already knew what was wrong. I couldn't finish a sentence. He kept interrupting me every time I spoke until I let him have the floor. After he was done, he asked me again what the problem was. I told him and also what I have tried. He said that Apple doesn't make it where you can easily reset the password anymore without knowing the password. Huh? I mentioned the YouTube videos I watched and that it just wasn't working for me. He said he would need to wipe my laptop to factory and it would be roughly $150. He would contact me when it is ready. I began filling out the paperwork and then I asked him if he knew how to fully and completely turn off Autofill on the iPhone because some websites won't validate email addresses that auto fill. He said that I needed to contact my email company. Now I know from work it's an actual security measure. He said autofill doesn't exist anymore. I asked then, why is the feature in my phone and may I show him. He said if I know how to do it why am I asking him? By no means am I tech savvy, so when I turned auto fill off, it was not turning completely off. Something somewhere was still on because some things were still auto populating and some weren't. My thought process was maybe if he looked at my phone and played with it a little bit he could figure it out. It was at that moment when I realized there's a million places I can get assistance. As I sat in the parking lot, I said a little prayer of gratitude. Had I not asked him one more question, I would have spent $150 for something that I'm now skeptical is necessary. I don't doubt the owners are nice people, but someone needs to teach the young man the difference between dialogue and dialog. Especially in front of other customers.
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April 2023 by Tory Jones
I took my workhorse of a computer; an ancient MacBook Pro in to have the blown out speakers replaced. I was given bad news on Friday that the board was corrupt, but everything would be done to retrieve info and repair, I sweated it out over the weekend as my world was on the computer. Fast forward to today, turns out the technician had made a mistake (that he admitted to) and it was cleaned and fixed and they would not charge me for the repair! I am now reunited with my MacBook and it is working and sounding well. Thank you Impact Computers for your fine repair work and honesty. I urge everyone to use this business. They will go above and beyond your expectations.
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February 2023 by Miguel Torres-Yunda
Extremely professional even more helpful! David helped me recover hundreds of of files and built a fantastic computer that runs all my games smoothly! Recommend you come here before going to Geek Squad or anything more corporate.
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January 2023 by Jacob Hourihan
The staff are extremely knowledgeable and professional. My PC problems were diagnosed quickly and accurately, with suggestions on upgrades and advice on what I could do with my machine. Impact Computers was generous with both their time and their services, which I appreciated greatly.Thanks David for your help!
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December 2022 by Pawel Lazarczyk
David was not only incredibly knowledgeable, but he was also very friendly and personable. I went in a bit flustered because I tried (and failed) my first PC build and thought I ruined something. David very quickly diagnosed and resolved the issue. I wasn’t trying to find a repair shop for future needs, but I found one today. I’ll definitely come back to Impact Computers for future needs. Highly recommended.
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November 2022 by Happy Runner
Definitely best computer shop in the area. I needed recovery of items from a laptop hard drive and not only did David do a great job, the whole process took less than a day.Plus the price was way more than reasonable -- my wallet didn't even feel it. Great service, great price, and fast turnaround. What more could you want?
