-
November 2023 by Taylor M.
Incredible customer service and product quality. I love my ring and will continue to return to them for all of my jewelry needs. Polite and professional service with amazing pieces. 10 out of 10 all around fantastic. I would recommend Alexis and his team again and again.
-
October 2023 by Allie O.
Highly professional jewelers, Steve and Alexis are incredible at what they do and such nice people as well. I recommend taking your jewelry here for any custom work and repairs/cleaning. They do it all! Definitely will be back. Thank you both very much, my jewelry looks brand new! -Anna+Allie
-
February 2023 by Emma Vallely
I needed my engagement ring resized, and I came here because of the high reviews. The woman who resized my ring gave the best customer service and finished my ring the same day. I had to come back because my fingers swell throughout the day and change the size once more, but she changed it complementary. Would definitely recommend for the great communication, care, and customer service provided. My ring fits perfectly and looks fantastic now!
-
October 2022 by j loomis
He made us the perfect engagement ring. The whole process was very easy. The ring came out amazing and is exactly what we wanted. Thank you so much!
-
October 2022 by Robin S.
Alexis Hytonen, owner of Kirsikka Jewelry was recommended by a dear friend last November to work on a ring for me. Then, on January 27th I brought Alexis a good deal of jewelry that belonged to my parents who had recently passed away. We agreed to trade the pieces for new creations at no charge and that he would have them done by the end of the following month. Never happened. A few weeks later I drove from my home in Miami to his store in Gainesville and was given back a few finished pieces and was then told that he would send out the last four (three rings and a pedant)within a week. Needless to say, nothing showed up. He then kept making up one excuse after another and even printed out questionable UPS shipping labels claiming that they must have lost the package. Fast forward- I gave him one last chance to send everything before getting an attorney involved and it didn't faze him in the least. My attorney sent him a letter demanding that he return my things and Alexis assured him that he would send them out asap. Again, never happened. Earlier this month (October) I finally called the Gainesville Police department to file a report stating theft. That afternoon an officer from the Sheriff's office went to his shop and told him to send my things out or he would have bigger problems to deal with. The following day the officer was given a tracking number and was told that the package will arrive in Miami within a couple of days. When it was received, two of the rings were just unfinished shells and the small lose diamonds were in a plastic bag, but the pink stones were nowhere to be found. It was a total mess. We put our trust in this man and he violated it. Based on this deeply upsetting and protracted experience he put me through to recuperate my jewelry, I believe this man is either deranged, a thief, or both.
-
September 2022 by Holly Negley
Amazing customer jeweler! I had a custom jewelry shop in Denver tell me they couldn’t do what Alexis did! He reset a vintage opal that was my grandmothers into a modern ring setting for me! I’m in love! Thank you! I’ll definitely be back!
-
September 2022 by Josh Prather
Kirsikka Jewelry was able to help in a pinch! Had to get a ring resized from a 5 to a 7 and they were able to get it done same day and also for a very reasonable price! Thanks guys, y’all rock!
-
June 2022 by Philip Marcel Photography
Time and time again Kirsikka Jewelry has come through with the perfect product at the perfect time. Not only is the team great at making suggestions on custom pieces but they’re great at showing you unique pieces that you may not have considered but would end up loving. My recent experience has given me great satisfaction as I have my new Citizen Eco Drive time piece. I see why they’re the top Citizen dealer in Florida. I’m definitely looking forward to adding on to my collection as they always have new products coming in and are highly sought after for their custom jewelry design. I’ll be in for a custom piece next!
-
June 2022 by Donovan Barbier
I have worked with Alexis and Janet over the last few years on several various custom jewelry projects. Alexis' attention to detail has taken some time to manifest the pieces from just images on the computer. He did it. He pulled off exactly the jewelry I wanted with nothing more than an image on a screen.If you want it done "fast" you might not give them a shout, but if you want it done right with attention to detail and customer service then definitely Kirsikka Jewelry is the BEST place to shop.
-
February 2022 by Jeanette Thompson
I love this place!!! Before my mother died she gave me her wedding rings. I jammed them on my finger so they would never come off. I noticed that one of the pieces that hold the diamond in was bent and the diamond was almost out!! Mr. Alexis cut it off,fixed it and put it back together for me. Not only was the work fantastic but the price was great!! They also make you feel like you are a part of their family!!
-
January 2022 by Jeanette T.
They make you feel like you are part of their family. They fixed my mother's wedding rings that she gave me before she died and the price was fantastic just like their work!!
-
February 2021 by Janet Radford Bailey - Robinson
great service and price. Thanks
-
February 2021 by Isabelle Sheldon
Came to get my ring fixed which they perfected for me and ended up leaving with a new necklace to match! Great people and great jewelers!
-
January 2021 by Crystal Thompson Young
Great products at an amazing value!
-
January 2021 by Jesse Thomas
Loved it. Great staff courteous and very helpful. I would highly recommend this place for your next jewelry selection. GREAT CUSTOM DESIGNS!!!!
