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January 2024 by Josh Gibson
You have to go see Clarrence on the North main street store. He's the man! He hooked us up and I couldn't be happier! 5 stars all the way!
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January 2024 by Carlos Galindo
Garbage
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January 2024 by Marcus williams
Juan helped me out a lot and also helped me save money and that's big for me and I'll be coming back to this store more often for service
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January 2024 by B. Spurlock
UPDATE: I would like to thank the manager, Itai M. for rectifying my situation. He was diligent, respectful, and extremely understanding. Overall, I really appreciated his communication and customer service skills. His genuine need to make me feel better about the situation even though he didn't have all of the answers was unmatched. Thank you kindly.I purchased a Samsung Galaxy A52 from here last year, and the screen recently just went black. I saw this was a common issue with this phone. I tried the hacks, but nothing worked. So, now I'm trying to remove your battery one and see there's a whole bunch of writing inside my phone. It surely wasn't on the gentlemens phone in the video either. I guess so much for buying a $500 brand new phone from this establishment, right? Now, looking back, I should have known something was fishy when they didn't initially give me my receipt. I ended up getting it, but it wasn't easy.
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January 2024 by Dennis Hipsley
Clarence did a very nice job of helping me set up auto and my VM pin. Very professional very friendly very non technical for me. Outstanding employee
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November 2023 by Angie Johnson
Clarence was very nice and helpful. Got me what I wanted for a better price then the store on 13th. I will use this store from now on.
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November 2023 by Tamm
I'm no Luddite, but I definitely have days when I just want to say to technology, "I wish I knew how to quit you." Upgrading to a new phone is right up there, for me, with getting a colonoscopy. Thankfully, this Metro store on N. Main has Clarence, Josh, and Mike to make the whole process so much less stressful. They are all very kind, helpful, and patient. I have to go through the whole process again in a few months for the second phone on our family plan, and THIS is the store and team I am sticking with! THANK YOU AGAIN for all your help!
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November 2023 by John Then
My experience has been nothing less than stellar,the staff is well informed, courteous and delivered excellent customer service...I will be coming back again to 1103N Main Street Gainesville, Florida. Store # 1115.
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October 2023 by Tracy
Very good experience ? customer service was awesomeEveryone was nice and professional we even had a few good laughs!!? great price for new service also very nice phone and plan options!???
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July 2023 by Nathalie Bounous
Amazing service from manager Angie. I will be back!!!
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June 2023 by Eboni Shavonn
The service in the store was great. Great customer service!
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June 2023 by Antonio Durant
Great service! Love this store.
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May 2023 by Theresa Foley
Danielle Miller was spot on with her knowledge of the questions we asked.She had a pleasant and very professional service manner that helped us feel at ease.She knew the product offered to us.And thoroughly explained company policy so we know what to do next.Thank you Danielle you are much appreciatedIt was awesome meeting you.We are extremely satisfied.And happyRobert and Theresa
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May 2023 by SumMore YaBizz
Went to this metro today and Angie the manager helped me get a new phone and set it up. She was amazing. I love this store they always make me feel like family. I recommend everyone to come to this store. They are so helpful and really care about your needs!!!
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May 2023 by antonio lee
Customer service is A+ manager and staff always happy to see us!
