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December 2023 by Heidi Angotti
I made an appointment for my sick college student this morning for 2:10 pm. The text message said to arrive at least 15 minutes early which she did. She then sat for at least an hour! No one was there. No one to help. No one. Unbelievable! Stay away!
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August 2023 by Elle Pomeranc
Made an appointment and waited all day to go only for them to tell me that they messed up and booked two appointments at the same time. Refused to help me because the other person checked in before me. Could’ve spent all that time looking for another appointment. Pharmacist and guy at register were super sweet but the nurse on staff was incredibly rude and unhelpful. Could’ve found so many solutions to the issue or been nicer but instead offered me nothing but an attitude and a waste of time. Do not go here ?
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August 2023 by Maria Plunkett
Trying to schedule an appointment and the website doesn't work at all. It keeps saying loading and after refreshing, I get an error saying the page doesn't exist. I tried calling to set the appointment and get the run around on their phone tree telling me the website scheduler would have the best results. When I chose the option to speak with someone, I hear a recording saying to call the local store and got hung up on. I'm not going to chase them down to give them my money. I will never use CVS minute clinic ever again and I suggest anyone reading this doesn't either, especially if you already feel sick and don't want to deal with extra BS just to get tested... If you even can here.
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August 2023 by Tom Smith
Awful experience!! Don’t use this clinic! My daughter had a severe blister that needed attention. She went to this clinic and then they filed with our insurance carrier with the wrong diagnosis code and the claim was denied. I have contacted CVS numerous times to ask that they correct the diagnosis code and resubmit the claim, but they refuse.
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June 2023 by Jason Thomas Jewell
Absolute liars. Waste of time. Dumbest 'nurses' in town
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March 2023 by Alexander Brown
2nd time coming here to get a PPD placed and both times no one is here to help. I'm standing here now. Absolutely zero help.While I was standing here writing this the nurse practitioner decided to peek her head out and informed me that my appointment was canceled because I didn't pre check in on my phone. So I guess make sure to do that.
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April 2022 by Jonny B
Take your time. Be patient. Book online and be thorough with your info. Arrive and check in 15 min early, stay close to the kiosk and you're gonna be fine. I have some health savings instead of ridiculously expensive health insurance premiums specifically for situations that can be resolved with a visit to this clinic. They were very kind, heard my symptoms and what I knew to be the cause, issued me a prescription, and now just 3 days later, I'm already feeling better. I've only needed to see a healthcare professional 3 times in the last 10 years. Boy, have I saved a ton of money by utilizing these clinics.
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December 2021 by Anna Meltsaieva
Horrible place. I went there to get my Titer MMR test done because on the website there is information that they do it. The person who worked there told me they don’t do it and she will tell me where I have to go to have it done. She ended up printing me an order for the Quest diagnostics and said I cannot do it without order. I have called Quest diagnostics to schedule an appointment and they told me that the order is not required. Eventually, I’ve been charged at the clinic for the service I have not asked for and I have not even been needed. I called customer service to request a refund because I paid for a service I am not required. I’ve been rejected, they are not going to refund me. I would like to address to the management this issue and suggest updating the information on the website about the services they provide, checking on which orders are required and which are not, and notifying the customers about charges beforehand.
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November 2021 by Alejandro Lambert
Polite staff, but unfortunately they do a very poor job at keeping up with appointments. Everyone waiting around me has been here for a long time and they are also frustrated.
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September 2021 by Tish Prospect
Scheduled an appt for my sick kid. Not covid related. Arrived as asked 15 minutes prior to appt time. Kiosk couldn't find our code, had to check in as walk in apparently. We're here going on 45 mins now. Another guy comes in, pops his code in the kiosk and taken in before us, 30 mins after appt that we scheduled. Beyond frustrated with the broken system, sick kid is miserable and so far the provider hasn't glanced at us, asked how long we've been here, nothing! I get that it's a minute clinic, but dang! Never again!
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September 2021 by Katelyn S. Bolds
No appointments available even though the nurse was sitting in her office playing on her phone. I’m sorry… I went there for emergency wound care and you can’t help???
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July 2021 by Grant Diner
First off the online appointment scheduler doesn't work. Each time I clicked in 'Make an Appointment' it took me to a page where I could only cancel or reschedule. There was no place to book an appointment. I scheduled an appointment at the store and waited 2hrs to be seen. The ARNP examined me, gave me a prescription, and I was discharged. The pharmacy couldn't fill the Rx because it didn't have all of the information required. Both the pharmacy and myself called the clinic but there was no answer nor a way to leave a message. After a couple of hours being unable to contact her I ended up going to another provider. This minute clinic cost me a whole day of running around and making phone calls. Unacceptable.
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May 2021 by Chef Ranger
Don't call.
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May 2021 by Alyson Cain
Terrible weight time and rude staff
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April 2021 by Toby Rudd
The Archer Rd Minute Clinic was awesome! I walked in, put my information in at the kiosk, waited about 20-30 minutes and got a call that the nurse was ready for me. The nurse was very friendly and took great care of my health needs very efficiently and with professionalism. I highly recommend this minute clinic.