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October 2023 by George Goodrich
Don’t trust them. They’ll sell you an expensive vacuum cleaner and claim it has a great warranty. Until it fails. Then they’ll make excuses not to honor the warranty. You’ll be much happier buying a couple of major brands off the shelf from a big box store. I’m guessing a lot of these 5 star reviews are from family friends and employees.
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September 2023 by Depot Village
I have been shopping at national vacuum for over 25 years! They sell a lot of amazing products that save our boutique hotel lots of money! Recently we bought a commercial vacuum from them and we couldn’t be happier!
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March 2023 by eli collins
I have been using this awesome local company for over 20 year! Same staff has been working there as long as I can remember! I highly recommend them for all of your cleaning needs!
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March 2023 by Jim H.
I've been doing business with National Vacuum since 1992 when I first purchased my whole house vacuum system that they installed in my home that was newly constructed. A decade later I visited their store to buy an upright vacuum for my home ...... most recently Harry sold me a small vacuum that I was so impressed with I went back and bought another. I was not only impressed with the vacuum but also Harry. When I went in to look for a small handheld vacuum and told him what I wanted ..... he picked the wrong thing ..... because I said the wrong thing..... He immediately shifted to my corrected request and delivered exactly what I was looking for in the most efficient pleasant way you might imagine. When I went back to pick up the second small portable vacuum because I was so impressed with the first, I made sure to ask for Harry because I knew I didn't have to worry about the price, the features .... he'd already sold me and he was correct 100% Harry you're very witty, funny, and friendly but the punchline should have been "do you like tangerines" not "do you like oranges" but nice try Best regards...Jim Heathcock
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February 2023 by Holly Smith
Came to get my vacuum fixed and was told to throw it away and get a new one from them. The salesman was arrogant and talked to me like I was stupid. I did buy a new sweeper, but not from them.
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November 2022 by Cassandra Jane
I needed a new belt for my grandma's vacuum cleaner so I came here. Very polite employees and was in and out within 5 minutes.
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November 2022 by Sean Plemons
Excellent service for new models and good selection of random parts like belts and bags.
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November 2022 by Lynn Clemons
This company has had excellent customer service when we were price checking and trying to get a ninja extractor ordered. We have been working with Bobby Afzal for our order. We chose to go with them because of their excellent customer service and willingness to work with us. I recommend this company. We will definitely will be ordering from them again the next time we need equipment.
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November 2022 by Marie Howard
I took my 8 year old Miele Upright to be checked out today & Harry Ceyler was a absolute pleasure to work with. Not only did he fix my sweet Miele's problem, but he also showed me the newest version of the Miele stick vac & it is GLORIOUSLY GOING TO BE MINE!!! (Key haunting greedy laughter)Seriously though, he went above and beyond with his assistance and did not charge me for the wonderful service.This is why I shop locally and will never shop for a vacuum online! Great shop, great service and supporting local business that goes the extra mile! I highly recommend this business ?
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November 2022 by Neil Guistwite
Great place for vacuums. Last one lasted us over 10 years. Very knowledgeable staff
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January 2022 by Holly S.
Great place to bring your vacuum if you want to be told to throw it away and try to be sold one they have for $499. THEN, get yelled at by the salesman ( literally yelled at) for lifting a rug and using $499 vacuum underneath it, after he plugged it in and handed me the handle and sprinkled powder in the floor. He literally gave me the sweeper to use, then got pissed when I used it on their ironically dirty floor. When I asked why he was flipping out, he said I could ruin his sticky mat under the rug. I said, well, if it's a vacuum that can only be used on certain surfaces it probably wasn't one that I could use at home, he said, "then you buy it and take it home and ruin your own rugs then not mine." After he said this, he walked to the back of the office and left me standing there. Massive attitude from this employee, who of course had no name tag on cause when you talk to a customer like that, you probably don't want to be identified by your boss. But it was a short guy with salt and pepper hair. Also, maybe not try to sell a product to me when I came in to get mine fixed. Will never come here again. So, I probably will buy a new vacuum, but not from here. This is exactly why people use Amazon.
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November 2021 by Rex Got Game
These guys took care of me. I was in and out with a new vacume at a good price . Plus they have always been here ever since I can remeber . They must be doing something right
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November 2021 by Paul McManus
Very friendly and knowledgeable staff. Asked about our needs and made recommendations but not pushy. Ended up getting an amazing deal. Would highly recommend!
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November 2021 by Louie Alvarez
This store is excellent , very good staff on board, very helpful, it's not just a vacuum cleaning store is a lot more.
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November 2021 by John Berto
These guys are always great. I wouldn't go anywhere else.