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October 2022 by Caprecia Milton
The owner is extremely unprofessional, rude and a racist. I would have my vehicle towed to Canada before ever using their service again.Service: Car towing
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April 2022 by Lauren Mcclain
I am very thankful to Chucky for his courteous and professional manner. He arrived at the estimated time and took care to not damage my car.Services: Special vehicle towing
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March 2020 by Mike J.
Called roadside assistance. After an hour late, I followed up with progressive. They 'claimed' they had come by and didn't see the bike and tried to call. The bike is in clear view of the street and since he are in shelter in place orders, I am in my house with clear view to the street. They never came by. The claimed to call. No missed called. Why lie?
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July 2019 by Jennifer C.
This company is under new management!! whole new crew!! great family owned business!!
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January 2019 by Vanessa A.
DO NOT USE THIS PLACE!! They do not deserve 1 star. This is a Scam. The crazy guys that works in this so called bussiness are thiefs and crazy . I am surprised the still open, somebody should close down this bussiness.They will still your stuff inside the car, tell you one price when you call and then tell you a different charge when you get there.
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August 2018 by Caitlin A.
Worst experience ever! My sisters car broke down while we were transporting my dogs between 2 cars (mine and hers). Since we managed to get her car to a gas station parking lot and it was in a safe place, we took the dogs home in my car and then proceeded back to my sisters car while we called in for service. They gave an arrival time of ~4:30pm (2 hours from the time we called) so we had plenty of time to get back to my sisters car before they were going to get there. 15 minutes later the guy calls and asks where we are and when we are going to arrive, when I told him he hung up on me. By the time we arrived to my sisters car he was no where to be found. When we called hi., he rolled up behind us with another car attached to his tow truck and told us it was going to be a while before he would be back to us and he expected cash for payment. When I explained I didnt have cash, but I had a check his response was "well you better find some". I was livid. I immediately called my roadside service back and requested a new tow company who was there in record time and were sweet as could be. I would never recommend Northwood to anyone, even my worst enemy.
