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December 2023 by Lieutenant Adams
Welp, being a guy who has absolutely no care for jewelry what so ever..... the employee's there helped me pick out some stuff for my wife...... And there other women there that are jealous of her now..... so yea, y'all get 5 stars....
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July 2023 by Carol DiBitetto
My husband and I came in today for our 16 yr wedding anniversary and was helped by Chelsea was Awesome!! She was so helpful and Super friendly!! So glad my husband and I went in there today!! Thanks Chelsea!!
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May 2023 by Chelsea B
Great selection for upcoming Mother’s Day and Graduation
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March 2023 by Mercedes Mckenzie
My jewelry was cleaned here, and they performed a terrific job. I was speaking with theemployee, and they provided me with a wealth of information on the jewelry and how to buy charms from another state or country.
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March 2023 by Wesley Blake
Amazing place they offer deal and have reasonable prices for you and yours.
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January 2023 by Nicole Ramsey
Went shopping for Xmas gifts. They were out of a couple items I needed & I was encouraged to purchase the remaining on-line by the sales associate who helped me that day, but once I went to make an in-store return, (which the website says is an option as long as u have your packing slip or order email) they would not process a return, only exchange. Told me I had to return by mail. And might I point out, Zack L. was VERY rude about it, & was giving a lot of unnecessary talk back to me, the paying customer. Of course I was frustrated, as I made it my business to thoroughly read the return policy & had followed the information/options given. I would understand the store’s policy had they been considered an “authorized retailer”, but this store in the Oaks Mall is an actual Pandora Store. Online shoppers, beware! They will not process a return, or at least, that’s what was told to ME. Who knows?!
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January 2023 by Braden Nida
This is a lovely store that's always helpful with what they can, if they don't have an item on-hand then they are helpful with seeing if it's online and available.
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November 2022 by Gary Pena
This review is for the Gainesville store 6621 West Newberry Rd in the Oaks Mall: My wife purchased a pair of earrings at the Brandon, FL location, as a gift but decided to return them to the Gainesville location UNUSED, never worn. Zack said, "no, we can't take earrings back...it's company policy".Frustrated, my wife called the Brandon, FL location, spoke with Jackie, and explained the situation. Jackie said there was not a "no earrings return policy", and spoke with her manager, Sandra (at the Brandon store). Sandra called the Gainesville store and spoke with Jasmin, and asked her, in the name of customer service, to let my wife return the earrings. Jasmin refused Brandon, FL, store manager Sandra's proposal for the customer service-based return.Picture this: my wife is on the phone with Jackie, Jasmin is on the phone with Sandra, telling Sandra - while looking at my wife - "oh, no, we're not going to do that...", while giving my wife what can be described as a "smug" look, as if she was only worried about her numbers and as if my wife was the one endangering her numbers.Kudos to store #184 (the Brandon, FL location), for trying to help us, but we will NEVER return to the Gainesville location again - even if the Gainesville store is closer. We will follow up with Pandora Corporate on this. Customers should not walk away from a Pandora store in this way, especially if the respect is still there for Pandora. My wife has been a customer with Pandora since their beginnings, and the Gainesville location will never get a piece of that back from us again.
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October 2022 by Joseph (Chris) Sandridge
Staff was very courteous and helpful, and VERY patient. Took awhile for the other half to decide.
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October 2022 by Terri Pletcher
Super!!! Great people who were extremely helpful.I ♥️ this store! Jasmine is the best!
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August 2022 by christiana martinez
so amazing!!! clean and inviting store with so much to look at. staff are so friendly and attentive. LOVE THIS STORE!
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March 2022 by CAMOUFLAGE GATOR
We just added a new charm for my wife's bracelet.saphire for my daughter's month .
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December 2021 by Keith Clark
Very satisfied with my purchases. My wife and mother both loved their bracelets. Great job, excellent staff..
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December 2021 by DAWN Budgie
??? I'LL NEVER AGAIN ATTEMPT TO PURCHASE ANYTHING FROM THIS STORE!! I'VE BEEN CALLING FOR DAYS & NO ONE WILL ANSWER THE PHONE TO ANSWER MY SIMPLE QUESTION ABOUT MY RETURN CHECK!!I'M TRYING TO FIGURE OUT WHERE IS MY MONEY AND RIGHT NOW Y'ALL PLAYING A DANGEROUS GAME!! I play about a few things but I NEVER play about my money!!
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December 2021 by Joann England
Daughter purchased my Christmas gift ? today.
