Pool & Spa Warehouse of Gainesville is a local business that provides excellent customer service and a wide selection of hot tubs and spas. Customers praise the knowledgeable and friendly staff, particularly Monica, who helps them with information, water testing, and maintenance. The business is known for its no-pressure approach, allowing customers to browse and make informed decisions. Customers appreciate the convenience of having a local source for their hot tub needs, from the initial purchase to ongoing care and support. Overall, Pool & Spa Warehouse of Gainesville is a trusted and reliable destination for those in the market for a new hot tub or spa.
Visited the Warehouse on a busy Saturday. The employee, Monica, was very helpful even though she was busy. Enjoyed looking at all the hot tubs. There was no pressure to buy just helpful information! Ended up purchasing a hot tub that we love! Thank you, Monica!
June 2023
After shopping around for weeks I am so happy I found this store and was able to purchase my spa locally with amazing customer service from start to finish! If you are in the market for a spa go check them out! I am also happy to be able to know I can locally have my water tested and to properly keep up with my investment.
May 2022
I received a call from the owner/manager May and the issue was resolved in less than 24 hrs.This was very attentive customer service and made the required repair in less than 10 min.Great job!