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February 2024 by Erich C.
Publix is a great place to shop, don't get me wrong, but the Market Street Publix on University is the absolute worst place to order a sub online. I am here 45 minutes after the sandwich should have been ready... still waiting. It's between lunch and dinner, but the place is packed with people that want subs. I get it! Maybe somebody called out, maybe people are quitting, but they should have more people in the deli section, when it gets busy. I had my whole day planned. I was going to go biking in the woods and take a bunch of wildlife shots, but I needed fuel to do it! I guess I will do it next week, on my day off. This time, I am just going to buy the ingredients and make it myself! I am hungry and daylight is burning, and they only have two people making subs, even though there are ten people in line, and 6 people waiting on subs that they ordered online. Avoid this!
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January 2023 by Suzanne K.
This Publix isn't a nice as the others. Today I went to the deli. It's always a cluster when I go to the deli. It's poorly designed where people wait in line right next to the drink machine. It's hard to get over there with the crowds. I asked for Swiss cheese. The deli worker didn't ask me how I want it sliced. She took the liberty to slice it quite thick. I told her that it's too thick. She just stared at me. I then said, "I need this to be cut thinner". She didn't say anything but went to do it. Can you believe she still didn't ask me if the thickness was okay prior to slicing another 3/4 of a pound. . Then I ask for a half a pound of lunch meat. She didn't ask how I wanted it sliced. So, I told her to please slice it thinner than the cheese. She then cuts a whole pound. Here we go again. I had to tell her that I asked for 1/2 a pound. I don't know what her issue was. I wanted tell a manager that this girl needs to ask the customer first before slicing it. I didn't end up telling because I didn't want her to get into trouble. This was annoying enough that I think I'll go to a different Publix next time. The lady working in the seafood department was awesome.
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October 2021 by Jessy C
So not only does Publix Pharmacy charge you $5 more than everyone else, but they make you wait 24hrs longer for meds that could very well be vital to your life. That's what they did for my anti-seizure medication. After standing in line for 20 minutes to pick up my meds that took two days to fill, only to find out that they hadn't filled them at all, and to please wait 15-20 minutes. ? And then they were just going to give me a weeks worth and make me pay for that, on top of the full prescription, which wouldn't be ready until Friday, because of their screw up! I walked out. I had them transfer my prescription to Walmart when I got home. I live on the second floor. I could have ended up in the hospital because of the absolute lack of responsibility and incompetentance. And transferring it to Walmart? They couldn't even do THAT right! Had to call them twice, and once Walmart had the prescription, they had it ready within hours. The full months worth. This Publix is awful.
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October 2021 by Angie D
Christine and the pharmacy staff are quick, friendly and efficient. I've been with this pharmacy for 8 years and they're always consistently kind. Thank you to all the pharmacy and Publix staff.
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September 2021 by Angela Dougherty
Christine and the pharmacy staff are quick, friendly and efficient. I've been with this pharmacy for 8 years and they're always consistently kind. Thank you to all the pharmacy and Publix staff.
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January 2021 by Michael W.
It's dirtier than the other Publixs. Additionally, they never have like any bread up to 3 hours before they close and it's REALLY annoying as a night shift worker. Their employees in the deli were freaking impossible to work with like two visits ago because they were arguing with each other. Then one girl decided she wasn't in the mood to make subs, so another had to help me. Management really needs to check out this deli. This store does not offer Publix-like experiences, which is a shame. I won't be going back to that one anytime soon.
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April 2020 by Alf Posen
I am absolutely horrified that Publix is not only not allowing its employees to wear safety gear during this time, but that they’re not making their employees wear safety gear during this time. At least they have someone sanitizing carts and baskets now, but I cant believe the lack of care for their employees and customers that they don’t have everyone wearing gloves and masks, and that they aren’t sanitizing the card scanners after each use. Do better.
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February 2020 by Jon A.
Went to this Publix recently during lunch to pick up a pub sub. I don't have a lot of time to get things like this, so I was hoping for a grab-and-go. No such luck. There was a space in one of their coolers for the pre-made pub subs, but all of them were gone. ALL OF THEM. Instead there was a nice long line at the deli counter of people getting subs, a line that was simply too long for me to deal with. I had a couple of other things on my list to grab, but this Publix failed me even more by not having them. It is possibly one of the most oddly stocked grocery stores I have been in, which is really sad since this store is one of the very few stores that provides for the East side of town.
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January 2020 by Noheli G.
I visited this Publix as I was in the area and my experience was, unfortunately, not like my usual Publix interactions. I went straight to the deli on my lunch break and there were two people in front of me. What they did do right was they were quick to serve them. The deli manager even came on to quicken the wait. When it was my turn, I walked up to the counter and told the woman my order. It seems she couldn't hear me or wasn't paying attention as I repeated it to her multiple times. My pub sub was a solid 7/10. There was definitely too much mustard on it. What really ruined it for me was the bread they put it on. I have never had such terrible bread. I didn't realize it until it was time to eat it but the bread fell apart. That isn't what I am used to. Even their competitors could keep their bread intact. It was clearly overcooked as the top of it was all cracked and kept on flaking off while I ate it. I ended up eating the bread on the side as all the insides inevitably fell out from in between the disintegrating bread. I am clearly a bread connoisseur so I finished my sub unimpressed. If they saw the bread wasn't up to par I am just confused as to why it was served to me. All in all, the service was good and the quality of their product was ok.
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December 2019 by Robert Cannaday
What a humble, professional, knowledgeable and beautiful young lady made my shopping experience so delightful.
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November 2019 by Celeste Segrest
I had previously been a customer at Walgreens for many years. When I went to get my prescription, the price for one prescription was three times higher than Publix.
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November 2019 by Marcus Wilson
Excellent custumer service
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February 2019 by Judith G.
Visiting area stoped in many times. Every other time customer service has been top notch. Today at 8am deli counter Lady says to me. I will be right w u goes about: 1 puts bread away 2 puts empty trays away 3 walks in back comes back w nothing in hands 4 unwraps and rewraps sliced cheese Then says what can I help u with? What part of this cld have been done after she waited on me. If ur not going to wait on me right away just say I'll be w u soon. Customer service: I ask u?
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June 2018 by Rafael D.
Ashley over in the deli took excellent care of me. She was quick and fast. I can tell she also had a great attitude. Very valuable employee at Publix.
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June 2017 by Yvette Beautifullady
I love Publix they have the best fresh fruits 👌
