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February 2024 by tyrwan payne
My experience was excellent she found where to find draw blood from me easily she was very friendly and great
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January 2024 by Wayne Morgan
Shirley went above and beyond her work duty for me to get my blood test done today she was awesome
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January 2024 by Mary melfi
All employees walk around in horrible mood.Lady at front desk demanded $200.00 Co pay even though I was sure it was a zero co pay. She insisted or I would not be able to get labs done. I called my insurance company when I was finished and got the insurance advocate on the phone. She told me the lady at the desk was being lazy and should have called for insurance info on my insurance card which I presented to her, instead of just generically putting it in the computer under "private insurance " which is nothing more than an estimate for ALL private insurance. Also the lady at the front desk started yelling at her coworker that she did nothing wrong. I could tell the coworker had issues with her as well. I am going to inform my doctor of this experience as well as Quest corporate. This was just a surreal experience I hope to never experience again DO NOT recommend this location
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January 2024 by stayhappy 2718
I went this morning for a fasting blood draw. The lady who drew my blood was in a really bad mood, and brought up my info on the computer- and insisted I owed $26. I remember paying the bill back in October, but this lady didn't believe me or my husband- so we paid the bill- again. She had the worst snotty attitude that neither my husband or I deserved. When we got home, we checked our bank, and we DID pay on October 10th. I will never go here to get another blood draw. Not after the way we were treated.
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December 2023 by Mostly S.
One star is too good for this place. I had a fasting blood test done- the lady who took my blood was a nasty bitch. I will never go to get my blood drawn here again, ever. She insisted that I had a bill I owed from June and told me if I did not pay it, I would not get my blood drawn. So, I paid the bill. When I got home, I looked on my computer- and seen that the bill was paid October 10th. Need to get your blood drawn? Don't go here.
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December 2023 by Xiaolin Zheng
Staffs here are awesome! They are so nice and helpful!
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September 2023 by Meryem Yuksel
The staff were super nice! Carleny took care of me and she was really kind
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September 2023 by Kyla M.
Wait is entirely too long, even with appointment. Phlebotomist went on lunch break instead of coming right back to draw my blood. I've been here one hour past my appointment time. You can hear people yelling in the back. Someone is crying. There's too much going on in here.
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July 2023 by K D
Shirley does a wonderful job with blood draws, always a smooth experience
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June 2023 by Gap Free
Very poor recent experience at this vendor/location. Had to wait past my scheduled appointment time, then was rudely spoken to by staff. There's no help window to speak to anyone, only the check-in kiosk. I actually heard my named called, first name only, so I hesitated a moment, and staff let the door close and lock with no further response. When staff came back to for another patient I asked about mine and got a rude reply that "Oh, we've called you at least twice before now, so you just have to wait as a walk-in patient now."
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June 2023 by Jaden Barnes
NIGHTMARE!! The lobby smells like Urine, seriously. You guys need a deep carpet steam then air it out. It was HORRIBLE. My mom had to wait in the car. Service is low quality. This place needs a good management company or structural reorganization.
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May 2023 by cate tierney
Staff is amazing. Going in for blood work with a phobia of needles is not fun, but Brittney was absolutely phenomenal and I genuinely didn’t even notice that she was finished with the draw until after our conversation was over and she told me that I was all set to go. Although there was a bit of a wait following my check-in, I would absolutely prefer waiting if it meant receiving amazing service like hers rather than being seen immediately by somebody less compassionate.
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May 2023 by Kimberly Rea
The staff was very kind and professional. The wait time was not terrible with an appointment. Which is easy to make through their website. They were very patient despite many people being rude to them and leaving abruptly due to wait times.
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May 2023 by James Freeman
Needs more employees. Made appointment and showed up 10 min early. 20 people in waiting room and only 2 people working. 30 min past my appointment time and still 5 people ahead and wait rooms still packed with annoyed people.
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May 2023 by Ebony Mallary
On initial walk in, lobby smells of mold and sour carpet. Staff has no sense of time management and lack professionalism
