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September 2023 by Jay Lucius
Very positive experience. Cynthia was great to deal with. She is knowledgable of the products, personable and altogether positive to deal with. Not to mention the fact that we felt that we bought a good product at a reasonable price.
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August 2023 by Kristen Dauzat
Shahiem was great. He explained everything and double checked to make sure nothing was missed. This was the best experience I have ever had with a Rooms To Go sales associate.
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August 2023 by Gabriela Ferrer
Gainesville location is small but have everything you need and the salers are wey nice. I will recommend him , Mr.S for everyone who is interested in buying furniture. He gave meMy time to think did not push and was very very educated.
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July 2023 by Emily F.
We came in today after shopping for months at several different retailers for a new mattress and base. We dealt with Michelle who was honestly the best salesperson we've ever had the privilege of working with. She was very informative, but didn't pressure us at ALL. We walked away with the exact mattress we wanted and an adjustable base delivered and installed for less than just the mattress itself at two other retailers we had visited before. As wonderful as Michelle was, we would've paid more just to have dealt with her over another sales representative anyway. We'll be coming back to her for all of our furniture purchases from now on. I can't recommend them enough!
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June 2023 by B Marie
Ordered 2 beds with medium mattresses with adjustable base. When they were delivered, the mattresses were extra firm, I called to get them exchanged for the mediums that we ordered and was told no exchange that our bodies would adjust to the firmness. The mattresses were like sleeping on a rock! We donated them and had to purchase new mattresses elsewhere!! Never purchasing from this place again..
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June 2023 by Tamika Hawkins
Wow I had an excellent experience with Ms. Doris and Adrianna. I was interested in a floor model red tagged item but didn't have anyone to come pick it up for me. They called around for me. That was so nice of them because they didn't have to do it. I ended up using a company called PT solutions ( also incredible). Ms. Doris called me back after I had left to let me know corporate came by and marked the prices even lower! I let her know what time I was coming back and they had it all wrapped for me ready to put on the truck.
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May 2023 by Beverly Reed
I’ve been looking for 2 months for 2 particular items. Walked into Rooms to Go today and found exactly what I wanted in less than 5 minutes! Nautical was my salesperson and extremely helpful! Highly recommend!
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May 2023 by Frank Dampier
I’ve purchased a sofa and chair from Rooms to Go Express recently and both visits were very satisfying and expeditious. Cynthia, the store manager, was friendly and very helpful.
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May 2023 by Jennifer Duff
Shaheim was very helpful, professional, patient and not pushy. Excellent service. We can’t wait to get our new sleeper sofa.
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April 2023 by Susan Petrucci
Fantastic! Shaheim Moore greeted me and although the patio dining set I wanted was not in their store he graciously took his time to set up the whole order PLUS arrange for the bonus free 9' umbrella for me online. He was so courteous and helpful to answer all my questions with precision. I felt so happy to get exactly what I wanted and at a really great price. It will be delivered this Friday I had been shopping for weeks. Next time I will go to Rooms to Go first!Before you buy elsewhere seeShaheim Moore. See the Rooms to Go many Selections and their Quality and their Great Pricing. You will be glad you did.
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March 2023 by Jackson White
Shahiem was very knowledgeable and helpful. The ordering process as very easy.
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March 2023 by Loveto Read
Very happy with the sofa I bought at Rooms To Go Express here in Gainesville Florida. The salesperson, Daheem, was very helpful and not at all pushy. I needed a sofa SOON because I had just moved into an unfurnished apartment, & he was able to look up my sofa choice & confirm it was available for delivery from the Ocala warehouse within a few days.Delivery went smoothly and the delivery guys brought the couch into my apartment, unwrapped the plastic, and set the couch up where I wanted it.This is the second sectional sofa I've bought at Rooms to Go & I'm happy to be able to endorse the Gainesville store & the quality of Rooms to Go sofas.
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December 2022 by Kimberly Patterson
Very friendly. Helpful. Had what we needed. Hopefully delivery will be good and that it arrives on time.
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December 2022 by Lillian Swanger
If you have issues with your furniture after the purchased 3 year extended warranty is out of date, even if just 6 months out of date, Rooms To Go will offer NO assistance with repair and NO recommendations of who to contact to repair their furniture. We have an electric mechanism in a loveseat that suddenly stopped working after the leg rest was extended. It is now stuck in that position. Calling Walker Furniture for advice on repair since Rooms To Go will do nothing.
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December 2022 by Lesha Shelton
I went in the rooms to go in Gainesville off of Newberry with my mother. The sales associate name was shaheim and he was the best! Very polite, helpful, patient and explained everything in its entirety. My mother was so pleased with him she bought all of her living room furniture and decor from their. Mannerism goes a long ways and we thank that young man for all of his help!
