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September 2023 by mike kohlhaas
Logan gave great guidance in helping me pick out new audio equipment and peripherals for my vehicle without trying to upsell me. Fast and clean install. Helpful with questions after the sale, too. In short, quality products and service, all at a fair price. Definitely my go-to Gainesville car audio shop for the future. A+.
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September 2023 by Mary Lucius
Super super professional install! Chris hands down the best. Explained everything in detail! Will do repeat business. Clean showroom professional customer service!
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August 2023 by Joseph
Took my vehicle here for an alarm system and a remote start. They put it in and mysteriously my hazards stopped working. Other than the dealership they was the only ones to touch my vehicle, and the hazards worked before the installation.What did they do?? Nothing they claimed they didn’t touch the hazards and only used the blinkers.Long story short don’t bring your vehicles here they will sabotage your vehicles and sell your parts, and will sit up there look you in your face and lie claiming they didn’t do nothing to the problem so the can’t be held liable.
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August 2023 by Campchris 72 Camp
10 stars are what i should be giving I am ? percent happy with the service the employee who helped me she needs a raise very knowledgeable of the car stereo audio business. You got a star working here.keep shining.
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August 2023 by Isaac J.
Took my vehicle here for an alarm system and a remote start. They put it in and mysteriously my hazards stopped working. Other than the dealership they was the only ones to touch my vehicle, and the hazards worked before the installation. What did they do?? Nothing they claimed they didn't touch the hazards and only used the blinkers. Long story short don't bring your vehicles here they will sabotage your vehicles and sell your parts, and will sit up there look you in your face and lie claiming they didn't do nothing to the problem so the can't be held liable.
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July 2023 by Matt Mcconnell
The only choice for auto customization in the Gainesville area, in my opinion. Extremely friendly, knowledgeable and skilled staff that will spend their time to educate you about your options. They carry several of the best brands available in the biz and have an awesome, large, modern showroom with interactive displays!
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June 2023 by Matthew C.
Stay away from these guys! My car went in there via a sub from another car repair place to have a radio put in. I was quoted a couple hundred dollars me supplying the radio and the speakers being in the car. get a call from the install/walk up the bill rip off, let's just call him Chris, who informed me that they need to know what rear speakers I would like to use. When I informed them, the speakers were in the car, small 4-8 ohm BOSES, They then said those were not adequate, and they would not install . I also had existing speakers in the doors of which they said were defective, and we're not. They from that point removed the door panels, which was a very involved projects, and when reinstalling them in the car, comes back to me with loose door panels as well as working speakers that came from the car and as well a window regulator on the passenger side that no longer works After he got done quoting for his new price over the quote amount and I asked him how much it was he informed me $960 plus I said unacceptable. He then said that's what I told them and they've got it recorded . once he went to review the recording he didn't have it recorded instead they ended up putting a pair of $99 speakers in that they charged me $300 for My favorite line from this guy was I have people who owned $5000 cars that install $13,000 sound systems... right there's enough to tell you you're dealing with a thief . Once he realized he wasn't going to screw me I had the pleasure of dealing with his boss who intern ended up getting $600 of my money for a simple $150 installation and admitting their imaginary recording of what I supposedly told him was not working and they did not have it. When I picked up the car from the outfit that was repairing it, and who took it to these people the Car came back to me with the antenna, which was an electric antenna brand new, not functional, as well as not plugged in and as well issues that exist with the one speaker where the window regulator was screwed up after their dismantling of the door to put in speakers that I didn't need. Don't be stupid. These people are rip offs!
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May 2023 by Lawrence Schreiber
Awesome service and technical knowledge! I couldn't be more pleased with the custom, modernized sound system and user interface that Sound Depot FLAWLESSLY engineered and installed in my wife's 2000 Boxster S. Four new top of the line speakers, two tweeters, and an excellent subwoofer. It looks great and sounds awesome!Chris was informative and patient. He kept me informed throughout the process and provided excellent customer service.I highly recommend The Sound Depot.
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May 2023 by John Savona
I purchased and had a truck cover installed from Sound Depot. Chris was very professional and took the time to go over all my options in the store and educated me on the different covers and their pros and cons. They installed it very quickly on my appointment day. Chris then explained the cover to me in detail prior to me leaving the store. Awesome experience. Thank you.
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May 2023 by Scott Dausch
Super friendly and helpful. Logan was the man hooked me up with everything that I could possibly need and more gave me more than I was expecting so great to have a shop here in Gainesville that looks out for the consumer!!!!
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May 2023 by Mary R.
TINT: Over $90 and and almost 2 hours to remove and replace one passenger side window tint. I was the only wait while they work appointment scheduled for the day so nobody was (suppose to be) ahead of my service. Also nothing was done to address dirt in window track so new window tint is now becoming as bad as old tint. They told me there was nothing they'd do for the dirty track.Perhaps a single window tint replacement isn't a big enough job to warrant better service?SPEAKERS: Only needed to replace speakers not system and should have chosen another store. They can't match factory power levels and wont tell you until after you are disappointed with the new output and then again with their excessive time to perform task. Hours over the expected labor quoted, though only charged for quoted.Perhaps I'd receive better service if I was spending more money to replace whole system (or a guy.)ENVIRNOMENTAL WASTE: If you want to know where all their scrap zip ties end up, take a stroll around back. The ground 40' in every direction is covered in this plastic litter, along with trimmed wire connectors. Terrible to see this is how they choose to "dispose" of install trash.If you have a small job or are conscience of the environment, GO SOMEWHERE ELSE.
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April 2023 by Tedrick Moore
Very thorough and professional; the sound system installment is top notch. I will highly recommend sound depot over any car sound systems business in Alachua County. ?????? Ask for Stephanie; she’s the bomb! She handles business, and she’s very knowledgeable in her profession!??????
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March 2023 by Joseph (Chris) Sandridge
Had a stereo installed in my Daughters truck. Chris took great care in helping decide what would be best for her. Weighed all my options, which were explained in detail. Once I decided, they got started, and had me finished up in a day. She loved it !!
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March 2023 by Sylvia La Plant
Went to store to find a part for my stereo that I have been to many other places with no avail or wanting to charge an arm and leg. Not only did they have the piece but it was affordable. Regret to say forget gentlemen name that assisted us but he was very helpful and informative. He also informed us they do radio installs, dash camera installs, window tinting, truck bed lining, Definitely will be going back in the future for any of my future needs.
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February 2023 by Jake Souther
The employees at sound depot and performance have integrity. This matters a lot to me. I lived in Gainesville for 10 years and used them during that time. I live in illinois now and have used them twice since living up north (while I could use a business up north….I wouldn’t rather use sound depot and performance when I come south in the winter…I know the quality of work that I will receive….everytime!)
