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April 2024 by Michael B 1961
Grew up loving steak and shake. Since the COVID shutdowns not so much. No more personalized table service. Drive through or kiosks. We used to set down and get waited on in a restaurant full of other diners. Any time I go to steak and shake now, I'm usually the only one there. Pretty sad really. Once a great place to meet and dine with friends. Now it's just another drive through. This visit I cam in and was the only diner there at 11:00 am. Ordered at the kiosk which I hate doing since I'm not on their payroll. The machine then asked for a tip! For what? They should tip me if I have to do my own order. Absolutely no one at the grill. Not an employee in sight. Finally someone came out and cooked my food. Also no one bothered to turn in the fountain coke machine. Tea was the only option. Incredible
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April 2024 by Betty Yehnert
My 1st visit in years. Wasn't sure what to expect. It is almost completely automated. Go to a kiosk, pick your items and pay. No register or person. Credit only. Your receipt comes with a q code to self serve your soda. Good for a refill if you keep it. Your food, today I had a single burger w cheese and fries, is brought to the counter and you get it yourself. There is a person there to assist you if you need help. Food is barley a 3. Place is clean. Fries were hot. Probably won't be stopping back. Not my kind of place.
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April 2024 by Dennis Hegman
I like the burgers frys and shakes but I don't like the electronic ordering !!![
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April 2024 by Douglas A Alvarez
Beautiful location and excellent virtual services, very clean areas.
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April 2024 by Lady V
It's never usually super busy inside so sitting down to do homework while eating is definitely doable for me. The food is good but sometimes the shakes are hit or miss.
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April 2024 by Donna Smith
Really wish they would bring back table service. Nothing personal anymore and they want a tip for doing everything yourself. Not happening!!
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April 2024 by Leisa Miller
This is where I go for a quick delicious treat! Their milkshakes are soooo good!
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March 2024 by Janet and Christopher Carswell
Went with a group of friends and we had a good time. It was very nostalgic for me as my hometown had a Steak 'n Shake. So glad I found this one - I will definitely be returning!
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March 2024 by Dara B
Food was good. Clean environment. The only difficulty was getting in and out with a handicapped person. The only entrance door is at the front and right with the drive thru lane. Handicapped people who walk have a way to travel from handicap patting to front door.
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March 2024 by Slate Creek
It’s absolutely ridiculous that it takes that long to get your food in the drive thru. Not to mention you can’t get booth service when you sit inside anymore and they have raised all their prices.
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March 2024 by Daniel Smart
Good food and atmosphere.
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March 2024 by Cliff Adkins
They forgot my fries.
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March 2024 by Pleasure K
Garbage service makes you wait 30-35 minutes for your food just for them to have it wrong . GO EAT SOMEWHERE ELSE THIS PLACE IS
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March 2024 by Evans Cobb
Waited for over 30 minutes in the drive thru. The drive thru is hemmed in so you can't leave the line. I finally got the order. It was cold and wrong.I took the order back, no
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March 2024 by Jovany Garcia
This place has gone so down. They never get your order right, always something extra you ask for is missing. I just came from there to realize my onion rings were inedible by how burned they were, I never received the cheese fries I asked for and the burgers weren't even warm. I will never go back to this location again!