-
January 2024 by Frankie
Sunrise Auto is owned and operated by the kindest and some of the most exceptionally professional people in the auto sales business I have had the pleasure to conduct business with in the state of Florida bar none. They have gone above and beyond for me especially while I was in a very tough spot. Anyone that says differently came there expecting a handout, or ridiculous requests or unrealistic expectations for the price. Prices are more than reasonable and they even give free days for prepaying. I'm incredibly grateful to them and do yourself a favor and skip the riff raff and rude folks down the road, go there when you just need a ride that runs, is safe and a value when compared to the ridiculous prices of the big chains. You will not regret it. Thank you Sunrise.
-
January 2024 by Travis Jackson
The owner is a spineless coward and he will attempt to steal from you.I had an incredibly disappointing experience with this car rental agency. The first vehicle I was given was not only in poor mechanical condition, with warning lights flashing on the dashboard, but it also reeked of a nauseating combination of cigarettes, body odor, and vomit. I promptly returned it and was given a second car, which was in an even worse state.To make matters worse, when I requested a refund after returning both vehicles unused, the owner refused to return the $300 rental fee, claiming they could only refund the deposit. This seems like a clear attempt to take advantage of customers. I strongly advise against using this agency unless you enjoy wasting money on subpar and unsanitary vehicles.
-
January 2024 by Andrew Jones
Poor customer service and will take your money scamming at its best
-
December 2023 by Mary Scarborough
This is a very sketchy place to say the least. Keeping deposits for no reason. Car engine light was on,gas gauge didn’t work, looked like some pried open the car. The worst experience ever. And the owner would not show his face, because he knew he is a crook. Please stay away from this place. It’s a horrible business and they will take your money. I will forever blast this place for what they did to a friend
-
October 2023 by Isaiah Felton
when we first came recently to rent a white challenger and didn’t make it to the gas station before breaking down I done had multiple cars with check engine lights and needed oil’s changes and one that I recently had that overheated and wouldn’t start for me and they claimed they fixed it for me but they didn’t and said if I wanted another car for the rest of my days I already paid for I would have to put more down and now they scammed me out two deposits we also done had a car with bullet shells all in it like it was apart of a crime scene don’t rent from here if you are not ready to put up with problems with the car and the people that work there
-
September 2023 by Caryn Jordan
Great staff great place nice cars for people like me who do not have a credit card and just need to get a ride quick
-
June 2023 by Staria M.
If I can give negative stars I would! DO NOT RENT FROM HERE AT ALL!! They are con artists! They rented a car to me with spider webs all through the floor. But the worst part is 3 hours into my trip the vehicle alternator went out completely on the highway with my children in the car. I had to pay for a tow which the owner doesn't want to cover. Oh they should have insurance right? I asked for the insurance info since I paid for additional insurance and the owner stated "I don't have to give you the info, sue me in court and I'll give it" Like my whole family was stranded on the side of the freeway at 10pm at night with no hazard lights on and they won't cover the tow bill. On top of that they lied and said I never told them I was going out if the city (which was a lie I spoke to Hope in front of everybody) She asked me where I was headed and I told them Naples! They have cameras but won't use them to check. Then I look at Hope and she turn her head as if I'm lying. Regardless they only have certain cars that can make it 3 hours?! This is absolutely the worst place and just use Turo. They took my money and endangered my children...they think this is over. It's far from it.
-
May 2023 by Daniel Moses
Experience was great friendly atmosphere I read the reviews after I rented was concerned before I return the car. Soon as I walked in staff all had smiles very friendly. I had car back ontime/early car checked in no damage miles weren't over. Got fully refunded deposit. So if you do exactly what I did it will be a good experience with them. They run a business and want repeat customers which I will be. So reviews can mislead you sometimes. Do what your supposed to and all will be fine.
-
March 2023 by Bom V
Overall not the best cars to rent, tried to rent a car but saw that their cars are being held on by drywall screws, and major issues such as no functioning mirrors, check engine light.
-
March 2023 by Nick Cote
Man, this place. Hood rental and sales really did me like a cockroach in a hurricane. This place be giving you vehicles as nice as Jeffrey Dahmer’s apartment. Feel like I’m in the movie fast and the furious if it had a $100 budget.
-
March 2023 by Mandy
Don’t bother with this business, you will get scammed. I tried to rent a vehicle, had to leave a deposit and the car was in terrible shape. Tried to scam me and refused to do anything. Acknowledged they are scamming and flipped me off.
-
March 2023 by Christopher Smith
horrible company rents out cars with check engine lights and oil lights on and don't offer refunds for there mistakes. DO NOT COME HERE
-
March 2023 by Colin Faulhaber
Fatty at the front doesn’t get out of his chair but twice a day to eat and leave. They screw people over and rent out garbage cars. Bumpers screwed on, no oil in the car. Horrible place.
-
March 2023 by Calvin Williams (VEYRAMUS)
Never rent or buy here ever
-
March 2023 by J. Johnson
If you want your bumper handing off, oil light in, engine light on. This is the place to go to rent a car for $900.
