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April 2021 by Charles B.
Had a wonderful experience setting up a business account here. The staff was incredibly helpful and knowledgeable.
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August 2019 by Cory B.
The people working in this suntrust do not know how to count. I'm the only person in line, I have a suntrust account, I'm cashing a suntrust check. And have been in like for over 20 mins. Do not come to this branch for any reason
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November 2018 by Joey F.
I would rather bank at the sizzler. The people are much nicer there and are almost certainly more knowledgeable about banking and technology.
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October 2016 by Wayne D.
Short version. This bank engaged in deceptive practices with offers for a bonus for large deposits. DO NOT TRUST THIS BANK! My wife and I set up accounts at Suntrust in response to their offer of a $250 bonus for a large deposit for a minimum of three months. After five months the bonus was not credited to the account so we went there to inquire. The original bank officer who set up the accounts was no longer with the bank. After investigation we were told that we were not eligible for the bonus because we had not set up direct deposit. When we opened the accounts we told the officer that there would be no direct deposits so she found another offer that did not require them. On the second visit when we stated that that was not the offer we had signed up for we were asked for proof of the offer. We had not kept any, we assumed that the bank was competent to only make offers that we were qualified for and that they were competent in tracking their offers. These proved to be false assumptions. After multiple delays we were finally told that we would not be getting the bonus. We promptly withdrew the money. I have filed complaints with regulatory agencies.
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September 2016 by Marleen L.
They made a big mistake with a simple deposit and when I went back to point it out and correct it, they were unbelievably rude. Never seen anything like this in my life. I would never go there again.
