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February 2024 by sarah herman
I had a very bad experience with this company. I parked at a local lot in Gainesville, and when I tried to pay the parking meter, it did not work. Once I came back to my car, it had a boot and a note on it. I had to pay almost 100 dollars for the simple reason that the company’s very own parking meter didn’t work.
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February 2024 by Isaac Clark
They are criminals. This industry is legalized car theft and superior towing is the worst of it.Service: Car towing
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February 2024 by Doruk Toklu
Predatory.
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February 2024 by Jill Santonastaso
Fastest towing service I’ve ever had. I called roadside, and Richard called me back in 5 minutes, and was at my car in another 15 minutes. He was quick, kind, and made this the easiest roadside issue I’ve ever had. I will use them 100% of the time if I am able.
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February 2024 by Valeria Gomez
they do a good job attending you because they want your $85 for the fact that they put a boot on you for a minimal infraction. These people are scammers and they need to be stopped, they boot you as quick as they can. they have someone waiting for you to make a mistake and are not apologetic about it. I hope this company leaves gainesville and stops making their wealth off of catching people at their lowest. Sure, I committed a small parking infraction for a couple of minutes and here they are. No, I was not taking anyone’s critical parking spot. This is a parking garage with five floors.
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February 2024 by Samir Saldanha
towed me out of my own apartment garage
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January 2024 by Nef Simul
Predatory and malicious company preying on this town like a pest.
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January 2024 by Rylee Roberts
i just want to say thank you to this company for illegally towing my car at midnight. y’all are a bunch of scammers.
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January 2024 by Ezekiel M
Do not support this business. This is THE Gainesville predatory towing company that is supported by the local government. I parked in a lot (where I did not see the signage) for 30 minutes, and I got booted. The lot was not currently being used for anything except to make money off towing. They booted one other vehicle while I was there.
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January 2024 by Tari Takuma
These guys are scammers operating in broad daylight. It amazes me how they have not been arrested or shut down. I was gone for a few days and my car was towed and stored on their site for two days. They not only charged me an absurdly high fee of $100 for towing the car, but also $100 for holding the car and for some reason another $200 for “admin fees”.
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January 2024 by Danielle Radcliffe
Zero stars. I parked in a lot near The Swamp restaurant so it wasn’t a long walk for my older aunt. I scanned the QR code and filled out the info for the spot. We walked out to my car about an hour later to find it had been immobilized. I talked to the receptionist and told her I paid through the QR code for the space but she said there’s nothing she can do since the manager isn’t there but to get a receipt and call back after the weekend. Now I did tell her that I thought I mistyped the last two digits on my license so could that be it? She said it could be, that happens a lot, and again to get a receipt and call back after the weekend and the manager can take care of it.When the guy came to take the boot off the time stamped was 11:46 a.m. I picked up a relative in Waldo at 11:20, drove around the block looking for a close spot before deciding I’ll just pay to park in the lot. Given the time, there is no way he didn’t see us leave with my phone in hand plugging in the information, but still creepily came up and booted my car while I wasn’t looking and the payment was still processing. Mistyped plate or not, he was going to boot my car.Regardless, I have contacted Superior Towing and left messages for the manager but it’s been over a week and shockingly, I have yet to hear back from anyone. I guess the receptionist meant the manager would “help” me by dismissing me and hoping I would drop it. I paid for the lot space, then I paid for my car to get booted anyways, and now I can’t get any help.Absolutely sleazy and disgusting business.*After talking with a friend she said a friend of hers experienced the same thing. They came and booted her car while she was walking to the restaurant while filling the info out on her phone.
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January 2024 by Andrew Henderson
Absolutely ruthless. They have 0 compassion
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January 2024 by Jackie. xk
Recently, my car was booted and I was in a bit stressful moment. However, i contacted the towing company and their prompt response was truly impressive. They addressed the issue, efficiently removing the boot from my car without any hassle. Kevin was not only fast but also courteous and professional throughout the process. I greatly appreciate their prompt assistance and would highly recommend superior towing to others in need of reliable and efficient service. Thank you for turning a stressful situation into a smooth and positive experience.
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January 2024 by Sudo Nihm
Predatory towing company - their license should be revoked and the employees should be held accountable for the predatory practices.
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December 2023 by Jesse Simmons
If I could give negative stars I would. Parked in a visitor spot with a visitor pass on my car. How comical.
