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March 2024 by Frank
I unexpectedly got screws in both my passenger side tires. I brought my SUV in first thing Wednesday and Lee was more than accommodating. I was expecting to wait an hour but he had me in an out in 20 minutes by putting on my spare and plugging the other tire. He also pointed out dry rotted rubber on my control arm and gave me a quote. He answered all my questions and taught me a thing or two as well. I haven’t had service like this in a real long time, and I’m extremely grateful that Lee and the long haired fellow that was working by himself were there to assist me. I hope these 2 individuals are being compensated appropriately by their manager.
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March 2024 by Terri Trishman
I use this store on a regular basis, service is great and they keep you waiting all day.
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March 2024 by s J
Finding this location has been a blessing! They are so quick, have much more availability, and are super friendly. Herbert is always there with such a positive attitude!
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March 2024 by Scott Trishman
Always treated with respect and service performed within reasonable time and standards upheld to the highest degree.
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February 2024 by Lynette Ward
Took my jeep there got it back after paying $484. Jeep still running the same. Got diagnosis they never mentioned thermostat was on there.
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December 2023 by Nicole
Herbert Lee the service Manger is absolutely the best! Kind, hardworking, honest and incredibly polite. He immediately helped me when I needed service on my tires. I cannot say enough about Herbert you are lucky to have him at this location because he is the reason I would return.. The other staff was great as well!
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December 2023 by Brandy Bradley RN
My experience here was horrible. From start to finish, 6+ hours for a 2-2.5 hour job. I'm not sure what's worse the filthy waiting area, filthy outside area or the extensive wait.
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December 2023 by Eric Pleace
Front desk person was friendly, knowledgeable, helpful. She explained my options, and the car was ready on time.
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October 2023 by Vasili Courialis
Literally the best Tires plus I’ve ever had the pleasure of being serviced! I called around 5:15 PM and requested a tire change service, and instead of telling me it was too late or that I had to order and wait for the tires to arrive, the manager, Aaron, just does the most amazing thing - he personally drove to the distributor to pick up a set of tires for me out of the goodness of his heart and helped mount them, too. Alex and Luke were also great! Very friendly and gave me nothing but smiles and respect. 110% recommend this place; don’t even hesitate!Service: Tires
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October 2023 by Irving Rivera
Great prices, service was quick. My favorite part was how sweet the manager was to a little girl in pajamas who liked to draw and said math was her favorite subject. You made her day, and mine!
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October 2023 by Mark Bass
Amazing staff. EveRyan single employee has customer service skills. Very efficient and fast service. Smaller tires plus than other ones in town, but so worth it.
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October 2023 by Lachondra Jenkins
Had to give one Star in order to do a review!? I recommend that you stay far away from this location! I feel they target young students since its close to UF campus to get over on! We had a horrible experience, but I will also say I’ve dealt with the Tires Plus on NW 39th several times and had no problems.My son had our car towed into this specific location because we’d had a Starter replaced for over $500 in June 2022 and our car was showing signs of the starter needing to be replaced again. Manager Aaron at this location confirmed it was in fact the Starter and how the warranty for Tires Plus is a year! We understood that, however some parts that are purchased has a Lifetime warranty. Aaron quoted us $389(parts &labor) for us to have the same work done again with a discount for the expired warranty. Of course this didn’t make sense we’d be paying almost $1000 for the same job within a year. After contacting the Area manager Jeffrey, I didn’t receive a call back. So, I decided to call the Vendor for Tiresplus to confirm the warranty on our DURALAST starter. Guess what?? The vendor confirmed our $364 starter does in fact have a Lifetime warranty‼️ It was explained by the Vendor we’d have to contact TiresPlus for the work, but the part would be replaced n/c.Called 2 different TirePlus locations, that was able to look up our ticket and advised us we could bring the vehicle back in and have the work redone and only be responsible for the cost of Labor.Just to see what Manager Aaron’s response would be to what the Vendor said I called him back advising everything that was told to me. His response to me was “The Lifetime Warranty, only applies to an individual walking in to the vendor off the streets”.So to be clear, I was charged over $300 for a DURLAST starter because of it having the Lifetime warranty but I’ll only get the year warranty of the VALUCRAFT ($165 starter)!?! That makes sense in what world???Needless to say we were able to get the job done from a different Tires Plus off NW 13th and was very pleased with the staff and treatment. I don’t recommend Tires Plus @University at all!! I don’t know what kind of crooked, cash pocketing tactics they’re doing, but STAY AWAY‼️
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September 2023 by Relax & Restore Spa
I have had nothing but great experiences at this Tire Plus location. Mr. Herbert and staff are so nice and extremely helpful. I will always bring my car here for it’s maintenance and upkeep.Services: Electrical repair
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September 2023 by Candi Schaedel
Everyone was great there! They had me in and out in no time. I was out of town with a flat and they helped me out, they were amazing
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August 2023 by THE PINK FLAMINGO STRIKES AGAIN!!
When I visited this place we were shopping for a new tire. We told the guy we just wanted a new tire. He went on about how he could plug it and we told him AGAIN.Just replace it.He came back after 2 hours.He told us he couldn't plug it we had to replace it. He finished 5 minutes to closing time. The new tire is always the first one to go low. I will go to a tire plus again but not that one.
