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March 2024 by Rob Drumheller, Jr.
My Daughter and my 3 yr old Grandson were left stranded, and her car had to be towed into the shop. "33 Matthew" our Service Advisor and "03 Sean" our Technician worked hard to get up an running in the same day. Guys, I had to use your employee number because last names weren't on the service report. Thank you both very much for taking care of my family.
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March 2024 by Mark Piper
The staff were very diligent with keeping me informed of the whole process with my vehicle as well as exceptionally friendly.
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March 2024 by Jaime Smith
Staff does a great job communicating, and works quickly to fit me in every time.
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February 2024 by Myles
Do NOT bring your car here to get anything fixed. The mechanics do not know what they are doing and will try to scam you. My gf got her brakes done for $800, they were completely shot after 6 months because they didn't replace a $30 part when they did them. They said the piece broke and that's why they wore down so quick, "but the part was fine" supposedly when they checked. Yeah ok.Now the car is leaking and overheating. These people said they ran the car for 4 hours and all hoses were good and no leaks. Claimed that sometimes the coolant just doesn't go from tank to the radiator, but there was nothing they could do to fix it. They said to just add coolant directly to the radiator and they suggested a $200 radiator flush...Took it to a local family shop and they said it was a hose that tires plus couldn't find that was leaking and the radiator cap needed to be replaced. That's it. For $150 and it took less than 15 min to figure out. They also said a radiator flush wasn't needed and would have done nothing to fix the problem.Tires plus is a joke. Go somewhere else. They get people with the 1 year interest free payments and then do terrible work and suggest doing everything besides fixing the actual problem.
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February 2024 by Cindy Cowart
Had four tires replaced today at a very reasonable price. All staff were very courteous, honest and professional. I have been coming to this particular Tires Plus for years and I personally have not had a bad experience.
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February 2024 by Trevor Luke
I came there on a busy day to get my tire repaired. The guy at the desk (sorry I forgot his name) told me I may need a new tire, but that he would look at it. He let me know that the crew would carefully assess the tire to see if it was repairable. I just figured they would end up telling me to replace it. But they didn't! I got my tire fixed, and they were nice enough to put the tire back on my truck. That is not an easy job, and I so appreciated them doing it. I have taken my business here before, and I have never been disappointed. This location is very busy for a reason. They do great work, and they have knowledgeable and highly competent employees. I will continue to use this location and recommend it to others.
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February 2024 by Cindy Hall
I can’t tell you how happy I’ve been going here over the years. Over the last 15 years, I have taken 2 of my own cars there and recommended them to many friends/acquaintances who have always agreed with my opinion. My recent issue took weeks to resolve only because my car wasn’t replicating when there. But once it did, they nailed it! In the end they got me back on the road. Thank you Gus, Chris and Matt!
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February 2024 by Branden Watson
Be smart - don't waste your money. They are sketchy and rude and honestly dirty. You can find way better service at a lower price anywhere else it seems like.
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February 2024 by Kenneth S.
In my experience some of the workers are very rude and don’t want to help others because they think they are better then others
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February 2024 by Alex Corona
I have a good experience every time I go.
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January 2024 by EDGAR VILLANUEVA
Personnel is very knowledgeable and friendly plus they do good work.
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January 2024 by Tom T
The guy who helped us, Matt, was absolutely fantastic. The way he explained the service that was needed was helpful on a different level then what one normally receives at an auto shop. He was great
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January 2024 by Mary Bast
I've been going to the Tire Plus at Magnolia Parke in Gainesville, FL ever since I moved here in 2001. It's convenient to where I live and when I was younger, I could walk home and back when the car was ready. There was always a spot near the entrance and my car was back near the entrance when ready for pick-up. I'm now 85, ill, and have trouble walking so I waited there. When the car was ready, it was not near the door and I couldn't see it anywhere after walking halfway down the lot, so I went back and asked the manager where my car was, and he said he didn't know. I said that someone there had worked on the car, so someone must know where it is. A young man came out and walked with me toward the end of the lot, pointing out my car in the very last space behind a larger car. He saw that I was having trouble walking and offered to bring the car to me, so he is the reason for the score of 8 which would otherwise have been much lower.
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January 2024 by Debby Kinman-Ford
The staff doesn't give prices for services unless asked.They don’t prioritize whats needed.I think the work is good but don’t find the company trustworthy.
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January 2024 by Eileen Kelly
I called on Thursday morning needing all 4 tires replaced before Saturday. Gus ordered my choice of tires, explained the next day delivery time for my choice, and told me the installation could be completed the next day by about 3pm.I dropped my car off at 0715 on Friday and then got a call to pickup my car just past 3pm. The tires are top-notch, work was completed in required time and service was friendly.I definitely recommend Tires Plus for service and efficiency.