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June 2023 by David Philips
The best Tommy hilfiger store ever. The welcome was just right "welcome, if there's anything i can help you with please ask" then didn't stand over you just right. We are on vacation and go to this store as the prices are excellent but this year the staff were just fantastic taking customer service to a new level. Spencer was like our own personal shopper giving opinions on clothes helping with choice with his knowledge on the stock, just superb. I said about a size being to small he found and suggested something to suit and it did. The store is clean and very well organised. All the other staff were just as helpful also. The store and staff were so good we went twice. Going again next time we're in town you should too if your reading this still.
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June 2023 by Yeni Monroy
Been coming to this place since about 10 years ago and unfortunately had the worst lo main and to top it off they decided to charge 3.50 for “tea” for a toddler ( seriously to charge that per person and just bring one teapot to the table it’s just wrong ?…I would take it if you give me a teapot per person)So not coming back for us, not worth it and the manager didn’t care to make it right.
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May 2023 by Jariel Baez
Amazing customer service! Always a good experience and they have a diverse staff that’s very knowledgeable about the product
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July 2022 by Chloe Rigdon
Please teach your store cultural sensitivity training. I understand the importance of loss and prevention but it should never be at PAYING customers expense. It was very obvious from time my boyfriend and I came in and passive aggressive customer service that we were being profiled to the point it made uncomfortable my partner and I uncomfortable. I even ALLOWED y’all to peak in my purse because I know you were looking and it’s obvious I don’t have anything to hide. What’s most hurtful part is white couple shopping for their daughter didn’t experience same treatment. Please do better! I shouldn’t feel like I’m being watched or treated as criminal when I haven’t done anything to deserve that other than being black and young. It’s not a crime.
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March 2022 by Nika Johns
I wish I could give this store zero stars! My partner and I went into this store after shopping at the local Nike store across the walk way. Upon entering the store, we weren't greeted by either of the 3 women working, including the manager. After approaching the staff ourselves, to ask about a particular dress that they had on display, I instantly felt as if I were inconveniencing the staff. We continued shopping without any of assistance. When we walked to back part of the store I looked up and see two of the female employees following us, one rushes to lock the side door and the other one was sharp on our coat tail. I asked if they were locking the doors because we walked to that side of the store, the ladies respone was, "Nno we always keep these doors locked ma'am. Qucikly my next question to her, shouldn't it already be lock
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March 2022 by Maria D
They don’t really open at 10am so I don’t really know why they have that on there
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December 2021 by Matthew Hester
I spoke with an employee who helped me pick out some pants in the 70% off section. He said the dress pants or chinos were so deeply marked because in his exact words "we are no longer going to have them, we will not even be getting another shipment" very younge guy, 5'5 light skin pony tail..I thought ok great deal let me look to see if I can find them in my size. I found 2 pairs one in blue one in black. Not the color I wanted but hey at 70% off, I'm a buyer. I spend about an hour after that picking out shirts, polos, hats, a belt, and tanks to match my chosen pants. Then an employee while I was near the check out line spoke to me asking how my experience shopping was I told him I was very happy, loved the deals and really appreciated the help with the 70% off items. He then said those pants are not 70% off. Went to the manager and she went directly to the employee, reprimanded him in front of me then told me that she would not honor what I was told. I WAS UPSET , but I didn't argue. If you wouldn't honor the words of your employees while they assist me in my shopping then I will leave and not make a purchase. So I put all my items down and I left with out buying a thng. I understand mistakes are made but when it's your employees not me picking up something and assuming a price, them I expect them to honor what I was told. The response I got was he is new and shouldn't have told you that. Well he did, and I spent an hour shopping based upon this incorrect information.
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January 2021 by Chase Ross
Good sale, not crowded.
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July 2020 by Michael Nuttall
Nice clean store. Staff us very nice and friendly.
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May 2020 by Tracey Johnson
some good sales going on now
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February 2020 by Noheli G.
This store is relatively new. Their prices are the best when they have their special sales going on. The store is usually not crowded and the staff are friendly. Cleanliness is also something that they really pay attention to. If you are looking for something specific, like their collections released online, do not come into the store looking for the same items. These special collections are often only available on that platform but you are able to process returns at the on-site location at Celebration Pointe. For my most recent visit, I bought a males regular white tee and it was folded and nice and clean. The problem was the sticker the company uses leaves behind a residue. This immediately began collecting lint and dust. If there was a way for corporate to use a different adhesive that would be great. Aside from that, this location always offers friendly and quality service.
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February 2020 by José Julián Ariza Valderrama
Nice store. Excellent prices
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August 2019 by Darren Mathews Sr.
What can I say just stop by and you'll see
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May 2019 by Jenny K
Don't really know who shops here.... it's not priced well, brand and clothing seem overpriced. Employees are snobby and aloof. Location is convenient but parking is not. I wish celebration pointe gave that space to a more popular retailer.... im not a fan.
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December 2018 by Ayranique Thomas
Amazing place to go! The customer service is amazing there and on this Christmas Eve Night they made sure we left happy!! Wonderful visit and you'll leave satisfied!
