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August 2023 by Jennifer Trischitta
I had a great experience working with the couple from Tower Hill. They were very friendly and helpful. Their prices are very reasonable compared to others in the area. They don’t inflate the rates. They knew I was in a bit of a rush and got me in and out quickly. Had to go back to unit a couple times. Going in and out was very easy. Thank you!Appreciate the straws.
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June 2023 by Milt Stebbins
Best storage facility in North Central Florida. The ppl in the office are super friendly & understanding like no other. I have had a unit(s) at Tower Hill Storage for over 5 years and wouldn’t have one anywhere else.
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June 2023 by Amos Lozgarez
Horrible customer service. I would give 0 stars if I could! These people are RUDE and the facility is filthy, Mice and bugs in all the units and they do nothing about it! Take your business elsewhere!
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June 2023 by Nicholas McGarvey
Rented unit, nice family owned company, responsive to email and communicationWould recommend
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May 2023 by Gayle Hunt
We had the same excellent experience as reviewer Lexie Smith. We came in right before closing but the kind couple in the office still helped us. The gentleman showed us a storage space so we could confirm it was the right size for our needs. The rental process was quick and painless. They honored all the offers that were online including a free lock for our college student. And she got the free reusable straw too! I had anxiety about renting a storage unit and these kind people made the experience worry-free!
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May 2023 by Shayna Saint- Jean
So far a great experience to start! I noticed from reviews at other storage spots that great interactions are rare. Tower Hill Storage experience was quick, thorough, and very kind. Will leave another review when Im a few months in.
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February 2023 by Karen Paige
This is an excellent storage facility. The people in the office are very friendly and helpful.
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November 2022 by Layla
Nice owners! Always greet me warmly and know who I am. Even if I don't see them for months.
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June 2022 by Terri Trishman
It was clean and quiet. There was limited parking but the gentleman running the the business was very friendly and answered all questions.
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February 2022 by Tim Orr
DO NOT RENT HERE! They have serious roof leaks that they will not address and have been ongoing for years. My electronic equipment was ruined and I had mold growing on everything. The manager refused to provide even a refund to help pay for the damage. There was a 5' water stain in the ceiling and water pooling on the floor and my equipment.
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November 2021 by charolette duffy
Great customer service. Purchased a storage this weekend was greeted by a you d lady named rocky she was very knowledgeable and answered all my questions she even took me on a tour to see the various sizes so that I could Be sure of which one I wanted.They also have specials which they actually honor.I called a few storages and most in town seemed too busy had many extra fees or prices didn’t match the website.If your looking for a storage this is the place to beOne thing to keep in mind which it isn’t necessarily a bad thing is that they don’t offer 24 hr access not a huge problem though considering the pros
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September 2021 by Bryan Adam
The managers of this storage are one of a kind. They made me feel great about using this facility to store my motorcycle. Very clean grounds, super nice people definitely think this storage is the best available in Gainesville.
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August 2021 by Kyle McDowell
Edit: Management contacted me and met me at the facility to give me access to the locker the same day. I apologize for the inflammatory review. It’s nice to know people will still go out of their way to make things right.Have had a locker here for 3 years. Moving day is here so I go to put some things in my locker and my lock was seized up so of course my cheaply made key just broke off into the lock. Go to the office and “Sorry the only guy who can cut the lock only works Mon-Wed and you can’t cut it yourself due to liability reasons”. ITS MOVING SEASON THANKS FOR NOTHING TOWER HILL. WISH I COULD ONLY WORK MONDAY - WEDNESDAY. WHAT A JOKE. WARNING: YOU MAY NOTE BE ABLE TO ACCESS YOUR LOCKER EXCEPT FOR MONDAY - WEDNESDAY
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July 2021 by Lexie Smith
Hands down the best place to store your stuff! The cute couple in the front office made us feel welcome and made the renting process super easy. They were extremely helpful and personable. We were walk ins needing last minute storage. I couldn’t believe it when the man up front dropped everything to give us a very informative tour. He had us convinced. We were signed and renting within 10 minutes! It was perfect and painless. I can’t imagine renting anywhere else and will be recommending them to all my friends!Not to mention they gave us free reusable straws! How can you not love a storage center who also cares about the turtles? #RentTowerHill
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March 2021 by Adam DeBosier
These guys are great. So easy to work with. With automatic payments, it was almost effortless to get a unit, have it for a few months, and then close out my account. They are very accommodating and friendly.
