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February 2024 by Lisa Kramer
We stayed over night on February 17th. Checking in at 8:30 pm w a sweet girl, Narlin (spelled?, not sure of her name). The room was spotless, which was greatly appreciated for the extra effort. The room had a mini kitchen, which would be great for an extended stay. Bed was comfy w ample.pillows… everything needed for a fabulous night’s sleep. Breakfast: I appreciated the oatmeal w all the fixings. Upon checking out at 8 am, a friendly goodbye from the lady behind checkout (didn’t catch her name). Only negative: the waffles were pretty bad. We may come by again!
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February 2024 by Ann Guynn
My husband grandson and I stayed here while my daughter was having her baby at the hospital just minutes away from. this location. I can't say enough good things about this hotel. It's been recently Remodeled. Rooms are clean beds are comfortable and the setup was great small kitchen table for 4 and a Nice size bathroom. check in was very nice when asked about staying another night we hadn't booked for but unexpectedly needed..thank you for your wonderful serviceRooms: Beds are very comfortably the room set is great small kitchen table for 4 people big bathroomWalkability: Restaurants and shopes
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January 2024 by maryuri pirela
The facilities were very nice, the room was clean, the rest was very nice, everythingNoteworthy details: Just as an observation, the towels in the bathroom are a little worn and lack the scent that they are clean. Thank you very much for your service.
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December 2023 by Jennifer Weinbaum
I have stayed at the Townplace Suites in Gainesville twice and it always exceeds expectations. My family and I travel a lot for sports and we find ourselves in many different towns and hotels, but this place is so special for us. The staff is incredibly attentive and kind. The last time we stayed, Jennifer Brown was at the front desk and from the moment we stepped into the hotel we felt like we were home. She welcomed us so warmly, as if we were being welcomed into her home. Throughout our stay, she remembered little details about our family and she became very dear to us. My thirteen year old son looked forward to going back to the hotel at night in the hopes that “Ms. Jennifer” would be there. What a very special place! The food is excellent, the rooms are clean, the beds are comfortable…I just can’t say enough good things about this hotel. This will always be our home away from home when we are in the Gainesville area.
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December 2023 by helen archie
The check in process was good, very friendly and attentive. The breakfast lady was keeping things moving and ready for the customer. Good
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December 2023 by Meghan Stocker
Stayed at this location for a travel baseball game. The rooms were nice, the front desk staff was nice and overall looked ok. Staff was friendly and served popcorn upon arrival (a big hit with all the kids and adults). The hot showers were not hot. The eggs and sausage came out cold. Every batch cold. Kids had fun but the breakfast needs to be served earlier before 7am and hot.
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December 2023 by Toy W.
Convenient location, good rooms and great staff! Stayed for a few weeks while in the area for work because a few of my co-workers were there and it was a great stay. The room was spacious and had everything I needed including a full size fridge which is very important to me when traveling for work. The overall location was convenient with a few restaurants and stores within walking distance (do not walk after dark without a partner as part of the area is a bit rundown) and multiple stores and the local mall less than 5 minute drive away.What stood out to me was the staff! Every employee I encountered was polite, friendly and very personable. My apologies for not remembering everyone's name but from the front desk staff like Asia, Noah and Nick to the housekeepers who seemed over worked but always pleasant and helpful, to maintenance man Corey who always had a smile and a kind word as you passed him and even the breakfast attendant Renee who introduced herself and always made sure if we needed anything just to ask. (Speaking of which, there are some reviews where people complain about the breakfast but guess what y'all, it's free! If it's not to your liking, that's cool but why waste a review complaining about the free breakfast? I personally was thankful for the daily options even if just coffee and a piece of fruit or yogurt on my way to work.) The only issues I had, which the staff had little control over, was the family/kids in the room directly above me decided to constantly jump up and down late at night the last few days of my stay. I don't like to complain but I wish I had mentioned it earlier so the staff could have taken action before. There was also an incident where another guest had a dog off leash that was not well trained and did not obey her commands as the dog jumped up on a few of us (although the owner claimed it was a service animal). This created a traumatic experience for a member of our party who was terrified of dogs. Pet owners, please be considerate in shared spaces, esp of others who may have allergies or phobias.Overall, I recommend this hotel and would stay again if I'm ever in the area.
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December 2023 by Joseph Carcano
Super comfortable and excellent staff friendly respectful helpful excellent locationRooms: Super comfortableNearby activities: Several places to go very goodSafety: The location is very good in securityWalkability: Very good for walking and you walk with your pet ♥️Noteworthy details: I am very pet friendly and they accept pets
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December 2023 by Bill Perusek
Never again.
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November 2023 by Craig M
I would give this location 0 stars if I could. This was the worst service I have ever gotten at any Marriott. There were a myriad of problems, so I will just highlight my top 3. First problem is that the attendant at the front desk was set up for failure by her management. I went to check in on a pre-paid room and they said it wasn't ready and when I asked when it would be ready I got a big "I dunno" response. I then asked if it would be ready by 4pm and I got another "I dunno". I then asked if i was able to get my money back if the room wasn't ready by 4 and she said "I dunno".....I could go on, but there is about 5 more "I dunnos"..lol. The second problem is that there were cats milling around the front entrance and coming up to me. Me no likey the cats. The third issue is that the people coming in and out of this place looked addicted to every drug possible. I am a lifetime platinum elite Marriott customer and this had to be the worst experience I've had in 20+ years. Save your aggravation and drive another exit and stay somewhere else.
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November 2023 by Mitchell Crouch
Our room was super clean and comfortable, service was fantastic, desk staff was friendly and helpful. There were a few friendly cats hanging out outside when we arrived so instant 10/10.
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November 2023 by Jesus
Great place to stay on our way up to NC.Rooms: Roomy and comfortable.Food & drinks: Food options very close and a great Brewery also
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November 2023 by Josue Santos
Love this place and the staff are great.
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October 2023 by OLAJUMOKE BABALOLA
Quiet environment, neat and kid friendlyRooms: Very nice and neat room.
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October 2023 by John Kelley
My home away from home. Very convenient, clean, and comfortableGlad I found this gem.
