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October 2023 by Robert Matthews
My girlfriend and I were in the store for less than 3 minutes before the woman at the counter was extremely rude to the both of us. She also told us "Like you saw on the door there are no drinks allowed" however not only was there no signage on the door but no where else as well. We promptly left. No wonder it was empty.
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October 2023 by Samantha Belmore
Gorgeous dresses and clothes. God awful costumer service. Employee watch me like a hawk and then asked me to put a dress back in instead of doing it herself. She then asked sassily if I saw the sign on the door saying no drinks. There was no sign I checked after. I loved this place before, I don’t know if I will be coming back.
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August 2023 by Kim Meinholz
Drove 30+ min out of the way to visit during stated opened hours for it to be closed. Tried to give this place a second chance after being harassed by the owner during previous visits for “browsing”. Unfortunately, despite efforts supporting locally isn’t an option.
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August 2023 by Sam D
Is this still a functioning business?? I’ve tried coming here FOUR times now with the posted hours and it’s always closed. Seems fully stocked but is never open. Reading the reviews about the pestering staff and bad hours- it’s not looking good to stop by and support this business. Bummer. Used to be a cool place to shop downtown for gifts or a cute outfit.
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July 2023 by Lilly L.
The cutest clothes ever l, but they are never open when I go store hours are 11-6 Monday-Friday, but apparently not actually open during those times
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June 2023 by Tanner Sands
Lady behind the desk wouldn't leave me alone to just look, it was SO ANNOYING. I remember when this place just had chill / hip employees. How does it even stay in business anymore? Probably a ML front.
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May 2023 by Anna D.
My favorite store of all time. My sister, mom, and I have been shopping here for at least the last...15 years? I always make a point to come by and shop when I'm in town. Lilly has always had a great eye for fashion and picks unique stuff for the store. 80% of my wardrobe is probably from Urban Thread. Also - best shoe selection ever. Love love love this store.
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March 2023 by Nicole La Roque
Since moving back to Gainesville, I’ve come here every time I’ve needed a dress for a special occasion and have never been disappointed. I’ve purchased four beautiful dresses, including one for my rehearsal dinner, and several pairs of shoes. The prices for the dresses were very reasonable for the brands they sell. Also, the owner has always been super helpful in picking which dress was best for me and where I could go to get alterations.
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December 2022 by Minah Nayeri
I cannot comment about the clothes because, the lady at the counter created a very hostile environment. She was very unwelcoming and nosy. Point blank asked what we were doing in the store, to which I responded just looking. She did not like our response and continued pushing for a better answer, saying we must be looking for something specific if we were out on such a cold day. It’s truly unfortunate that she ended up being like the other comments. I guess she owns the lot, since her customer service skills will not be bringing in revenue.
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December 2022 by Britney Megnath
Urban thread is one of my favorite thrift stores it is a little pricier but quality is also better the shop is also very nicely organized by color
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October 2021 by Sarah Tyre
Looks cool from the outside. Can't figure out when they're open. There are three signs with different hours of operation. I was there around noon on a Thursday and it was closed.
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July 2021 by madison
Employee was beyond rude. We are fully vaccinated and practice social distancing, we did not have a mask when first walking in assuming they were corresponding with Gainesville rules. Instead of asking politely if we were even vaccinated or had masks on us, or offered disposable masks, was rude and told us to get out without a mask. We had some in our car we would’ve grabbed if she hadn’t been so rude. Not sure her name she was working 7/21/21 at 1:12.
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June 2021 by Benny Hanna
WHAT DEALS!!! Whenever we are in town, we always make our way here! The woman we assume is the owner is always so nice and welcoming- my GF absolutely adores her. Sadly, we can only make it here two or three times a year, even less often during the pandemic.
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June 2021 by Olivia B.
every time me and my boyfriend try to go shop here they are closed. they say they are open till 3 and they're closed at 1:45. it is impossible to go here. wish i could review the clothes.
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March 2021 by Maria B.
Everything in there is obviously bought from other thrift stores, but they cropped all of the shirts and hoodies: ruining the clothing.
