US Social Security Administration
Hours:
4562 NW 13th St, Gainesville FL 32609 Hours
About US Social Security Administration
The US Social Security Administration provides essential services to the public, including the ability to update personal information and apply for benefits through their website. For in-person assistance, individuals must call to schedule an appointment. Many reviews highlight the helpfulness and professionalism of the staff, with specific mentions of employees like Merrit, Tom, and Mr. Dunmore, who have been praised for their knowledge and support. Customers appreciate the adequate waiting area and report shorter wait times during off-peak hours. Security Guard Jonathan Martinez has also received commendations for his attentive and calm demeanor, especially in assisting individuals with disabilities. Overall, the agency is recognized for its dedicated staff who genuinely care about helping customers resolve their issues, making the experience more pleasant and efficient.
Most Recent Reviews
March 2025
Called IRS and they sent me here for some reason. But the lovely lady on the phone helped me more then anyone else in the past 4hrs on the phone. Thanks a ton.
February 2025
After taking the appointment on call at 1.30 pm but still waiting until 2 pm and going
December 2024
Received the information and assistance I needed. Knowledgeable staff. Adequate waiting area. At certain times (late afternoon/ 1 hour before closing) no long wait.
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