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April 2024 by Janet Marshall
Today I went in to do a wire transfer and Ms. Kayla asked me to email her the information need which I thought I did, come to find out it wasn't the updated info she was asking questions that made me think about everything I was doing. Thank You Ms. Kayla for making this old lady think.
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April 2024 by Anita Combs
I had the pleasure of working with Alyssa Harris. It was the most hassel free experience I have had. She was prompt in responding to my questions, pleasant, and informative. She is an asset to VyStar CU.
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April 2024 by Glenda Annette
I am so pleased to have the opportunity to meet Kayla Sharp. This young lady relationship specialist with Vystar treated me with the upmost kindness and concern with my accounts. I have been a member since 2000 and she is the first representative who has enlighten me all advantages Vystar has to offer me and her patience set me up with advancing my accounts. Vystar you have a diamond in company with Kayla SharpThanks so much
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April 2024 by Melany A
Jordan at the ponte vedra location was amazing. Got everything done for me in no time! Excellent customer service for all of your needs.
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April 2024 by Portia Auplant
I’m mad at VyStar but a huge Thank you to Kayla at the 8th Street location! I was on my way to withdrawal every penny due to being misled and spoken to crazy by an associate over the phone. However, when I walked into the bank Kayla was smiling. She greeted me and asked how she could help. I explained what happened and that I wanted to close my account. She said, “I hate to hear that”. So she asked if she could take a look at the account to see if she could help rectify the situation. She explained to me what actually happened and fixed everything all while still smiling and being kind. I went from wanting to close out my account to actually laughing in the bank with her. Kayla‘s commitment to excellent guest services is the only reason I’m still with VyStar. It’s also the reason why I will only go to this location from now on. Thank you again Kayla you’re a real lifesaver.
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March 2024 by Michael Armstrong
Thank you to Alyssa Harris for her extreme attention to detail. She takes all the headache out of transactions that require tons of communication and is very thorough. Highly recommend working with her ??
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March 2024 by Terika Siler
Kayla was a great person to talk to
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March 2024 by Brandon Walker
Went in because of some discrepancies to my statement, and Ms.Jontasjah Hodges was very helpful. Not only did she show where the problem was she also helped me order another card. Great customer service and very knowledgeable. She was great!!
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March 2024 by Cora Kurtz
Jordan White was professional and efficient. She was personable and explained each step of the transaction and told me about alternatives. She made me feel comfortable and confident while transacting my business.
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March 2024 by Kevin Amerson
Regional assistant manager was very friendly and assisted me in my needs in a timely manner. Highly recommend this to anyone needing help.
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March 2024 by Alexandra Vacchiano
Jordan was so nice and helpful. This is always my favorite location to go to!
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February 2024 by Beatrice britt
Kayla did a excellent job for .e today'!!
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February 2024 by Mairon
This place has super nice people, especially Alona Stepova, she Is awesome! Best service ever!
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February 2024 by Bhadrayu Trivedi
We have been doing business with the VyStar Credit Union, Gainesville Oaks Branch in Gainesville, FL for over four years. The staff at this branch location has been exceptionally noteworthy in providing competent, knowledgeable, professional and courteous service across multiple functions and departments. Even though this branch is not the nearest to us, we prefer to go there to conduct all our business.
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February 2024 by Nicole Barnes
I had a fraudulent transaction on my debit card, and Kayla was empathetic and helped me handle the transaction, with an emphasis on protecting my account. I'm so grateful and pleased that I opened accounts with VyStar.
