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November 2023 by lamya me
Very rude and disrespectful manager his name rajah I would never go there. Not worth it to give him any star
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October 2023 by Maria ᵕ̈
One of the only pharmacies in Gainesville open past 7 PM. Quick service and kind pharmacists. Thank you!!!
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July 2023 by Linda Villalaz
On June 1, I had surgery and was prescribed pain meds, the instructions on the prescription that the doctor sent to Walgreens had incorrect instructions so supposedly the pharmacy sent the doctors office a request for the correct instructions, so on June 3rd we returned to the pharmacy and they said they needed to send the doctors office a request for the correct instructions I then told them but you told me you had already sent the request on the 1st and she said no it hasnt been sent, so I waited till the 5th and went again after they called me and said it was ready for pickupwell guess what it was not, they then told me they hadnt received anything back from the doctors office. I contacted the doctors office and they never received anything from the Doctors office now this is the surgeons office. Now, I had been in pain that I was taking Motrin over-the-counter like I shouldnt have taken that much. To this day never ever got my meds.Now on July 3rd my primary Doctor send over a prescription, and I go to pick it up on the 5th because they had to order it and it was the 4th of July that they would have it on the 5th, so I go the the 5th before Im leaving town for a few days and they tell me it hasnt arrived yet. So, I went there today the 10th of July at 4:30 pm and they tell me that they had to send the doctors office for a preauthjorization because its not covered by the Insurance, That they sent it on the 5th, I have now already spoken to my my doctors office and they have not received anything from Walgreens. I have been at this Walgreens location for 10 YEARS AND never had isssues with them. The Pharmacy staff that now works at this locations are the most incompetenant , unprofessional people. Dont go to this location.
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July 2023 by Emily Hipp
Extremely poor pharmacy service. I picked up a prescription that I was overcharged by $25 for. When I let the pharmacy tech know that it had been billed wrong, she was rude and insisted it was correct and sent me on my way. Later that evening I called the store and the pharmacy manger was able to look into the the problem. The pharmacy manager admitted it was billed incorrectly (as I had told them originally), and he asked me to bring the prescription back in so that I could receive a refund. I brought the prescription back in as I was asked and the pharmacy techs were still extremely rude and insisting it was billed correctly the first time and did not know how to fix it. The store manager also came to try to fix it and rudely stated, “I know more than everyone here” when I let her know someone over the phone had figured out how to fix it - yet the manager could still not resolve the problem. I was then asked to bring in my prescription for a 3rd time and the problem was yet to be resolved. I called the insurance and copay card company that I use and they were able to confirm that Walgreens had in fact billed the prescription wrong.
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April 2023 by Gustavo Morales leal
I can't believe they have racist people here,He told me he would talk to the police if he thought I didn't have insurance, I don't know why they have these people there
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March 2023 by Roger Burns
I use the Lab Corp embedded in the store. Very convenient and fast. I am impressed with the overall appearance and cleanliness of the store. Bright, wide isles, and good assortment of products. Normally, I don't like check out wait time at Walgreen's, but that has not been an issue at this store.
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February 2023 by Lisa spangler
The pharmacy is Amazing! They always go above & beyond to be sure customer’s needs are met. They’ve helped me with a multitude of issues from insurance to generic manufacturers, this Walgreens exemplifies “True Customer Service “!!! ❤️❣️and they give Dog treats
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January 2023 by Paul Mandeville
I would give them a -5 but 1 is the lowest allowed. The service at this pharmacy is so bad. My wife was expecting a scrip called in so she called and got put on the ignore line until it would ring back and someone would pick it up and instantly put it back on hold. They did this over and over until she got disgusted and hung up then called back...over and over. This went on for hours and hours. Finally I went up there and spoke to the "pharmacy manager." First she tried to tell me that maybe she dialed the wrong number. This is the number we always use, and we call there A LOT. Then she tried to tell me maybe it transferred to a corporate call center. Sorry, but that is patently absurd. To add to it all the scrip wasn't even called in so I had to make a trip for nothing which would have been avoided if they would have just answered their phone. What bothers me the most is they won't even own it. Had they just said , "sorry about that," I wouldn't be mad. Lousy service and they don't even care.
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December 2022 by Brittany Strebbing
Had a good experience today with the pharmacy. The store was packed due to holiday rush and the pharmacy was also clearly slammed and busy with limited staff BUT all 3 employees I encountered were kind and friendly. My medications were ready within the given time frame. No issues. Just really appreciated the extra kindness even during a stressful time of the year when it is difficult to be in retail.
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September 2022 by Jordan Esterbrook
Easy shopping, helpful staff
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August 2022 by Chris Espinosa
There’s some a$$hole blocking the drive thru to clean the sidewalks. When asked if he was supposed to be blocking it, he said “yeah, obviously”. Walgreens didn’t even know what they were doing and nothing came out of telling them.
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August 2022 by Chelle D
This location (Pharmacy) went over and beyond to help me fill one of my family member’s medication, and the pharmacist even caught a big mistake that was made from the doctor after being discharged.
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July 2022 by James Gray
Everything was as good as can be expected when going to a wallgreens. I love it when a Walgreens trip goes smooth. Always has up to this point.
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May 2022 by Linda McDavid
Jonita in the pharmacy at 75th & Newberry in Gainesville was exceptional! Tremendously helpful. ❤️
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February 2022 by Patrick Perkins
Just went to Walgreens and had one of the most asinine experiences. Found a steam inhaler online at Walgreens for $50. Went and got it and it rang up $70. Showed the cashier the price online and he said, "Well that's only if you order online for in store pickup. It's like Amazon." I responded, "Well, no, it's not like Amazon. This is your stores price. It says so online. Can you correct the price?" The cashier insisted that it had to be ordered online. So I asked, "Let me get this straight. I order online. This same exact product we have right here. Then you can hand me this product and I walk out." Cashier insisted that is what had to be done. Stood there. Ordered online. Waited 30 seconds for the order to come through. He scans the steam inhaler and hands it to me. "You do see how silly that was don't you?" I asked him. He told me again it was like Amazon again. Even though it was Walgreens own price. When we left we looked it up and Walgreens does price match their online store. So, always look at online prices because stores could be overcharging.
