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July 2018 by Mimi H.
This bank branch is clean all the time. ALL of the employees are professional, and they help you to the best of their ability and knowledge. They stay there with you until a problem is resolved.
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May 2015 by Eric M.
I can't stand when I have issues dealing with money. I especially hate when I have to consider accepting a disadvantaged situation because it is not worth the FIGHT to make it right. I face this with most most banks! Wells Fargo has consistently made my banking experience positive. We all have our days, but Wells Fargo (staff/management) has been my advocate more than any other institution. The staff they hire and the managers they promote continue to deliver on this experience for me. The 43rd Street Branch has one of the best managers in Neil O'Connor. This branch also has my new favorite Banker, Benjamin Bravine. I work with a senior citizen who asked me to bring her to WF.to get control of her accounts. She was cynical about online banking and refused technology. She did not know what to ask or who to speak with. She felt helpless. Benjamin took his time and connected with Mary. He went beyond filling out an application and made her concerns his concerns. Mary left feeling empowered (and important). As we left the bank, I realized that I wont be hearing from Mary about future banking frustrations. For a milisecond, I pretended to relate to the "teach someone to fish...." concept, but in reality, I just made her appointment (with Benjamin).
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March 2015 by Coleen T.
Wells Fargo has a lot of fees that I don't appreciate... But they have very friendly staff and convenient services like the ability to send money to other Wells Fargo account holders electronically. I prefer using the local credit union but I utilize Wells Fargo for certain endeavors.
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March 2012 by Mike Y.
Are you serious? Two tellers working inside on a Friday afternoon? Poor customer service. Stood in line 28 minutes...Need more tellers during busy times..
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February 2011 by Shelley H.
Everyone at this branch is really nice & helpful. I know a branch down the street that could learn a few smiles from these tellers!
