-
October 2023 by Vontris P.
The pharmacy here is absolutely terrible. God forbid you have medication that you desperately need to function, because if any problem arises they will just cancel it. And when you call it's always "call back" or they don't see it even though I can see it in the app??? Why gaslight sick people?!! I've needed my migraine injections for weeks now (Dr sent it in Sept 22) and they just kept canceling it and as SOON as I transferred it to another Walgreens they CALLED me and let me know what was going on. The 1615 location just either needs more help or more training
-
April 2022 by Jake S.
Store is ok. If you want a reliable pharmacy however do not go here. Waited a week for them to fill my prescription only for them to cancel it. The pharmacy workers were also completely insensitive to the situation.
-
January 2022 by LaRee S.
I had an issue with a photo order, and the staff and manager went out if their way to help explain my mistake and help make it right. Great people in this store and worth a chance!!!
-
January 2022 by Lilithknight N.
Love this store, the pharmacy was very accommodating and helpful. I was able to refill a prescription while I was visiting family. They took the time to help me get it moved there my the one near my home and refilled it the next day. Awesome store!
-
January 2022 by Horse H.
Wouldn't let me get my booster because insurance doesn't cover it and apparently they can't change me for it. So they don't care about client welfare.
-
October 2021 by Diana R.
I wish I could give this location zero stars. The disorganization they have going on in the pharmacy is impressive. I was told to sit and someone would bring my paperwork to sign for my vaccine. The employee who had me sit completely forgot about me. It wasn't until another employee asked me what I was waiting for (about 20 mins later) that we both realized I was never checked in and that employee that told me to wait actually had left. Save yourself the trouble just drive to the CVS across the street.
-
February 2021 by Barbara S.
Placed a refill order for a topical medication online. When I went to pick it up, I was told that there was a problem with the prescription even though it had multiple refills. They said I would need to have my doctor reorder it. Even if there was a problem, why not call me? Why not email me? Why would your online database say everything was fine and give date and time of pick up only to disappoint. I made the trip for nothing. The man in the drive thru did not apologize or show any concern for the inconvenience. He did not display even the bare minimum of customer service. Even if it was the fault of the online service, the store should have apologized and been sympathetic. That would have made a difference in my perception of the business. Instead, I called my physician and requested the Rx be filled with Express Scripts.
-
January 2020 by C L.
I have been through the pharmacy line for 4 days 2 times a day and they have not filled a required prescription. They talked to the doctor in question last night, calling him at home, and making the staff work overtime to "justify" the refill and still did not fill the prescription until I spoke to the store manager. The staff is rude and unhelpful. When I asked to speak to the pharmacy manager, I was told that "I could just deal with x since he worked on it last night". For the last year, I have had to lie and say I need my prescriptions 2 days early to have a hope of getting them on time and when they DO fill them, I can guarantee that at least one if not more will be wrong or missing. Do yourself a favor and go to ANYWHERE else.
-
June 2019 by Lisa S.
This Walgreens is terrible! I was given a partial fill on one of my meds, when I went to pick the rest up I was told that they had been dispensed and picked up 2 weeks passed. I waited 20 minutes for them to review the tape. When I came back. They had not looked at
-
May 2019 by Charles L.
It's 720pm and still waiting in Drive-through to pick up meds it's now 740pm still waiting in line and we haven't moved what is going on. Why don't they tell this guy to park and take care of the line of customers waiting to pick up their prescriptions. Had filled the prescription earlier today and I get there and the prescription is still not ready told me 45 more minutes. OK back at Walgreens it is now 858 and waiting in line again let's see how long this takes now.
-
May 2019 by Karen F.
I loved this location because the pharmacy was at one time a 24 hr location. No more though, the location was great for me, but the service has gone down hill. It took 8 hours for them to fill my prescription, 8 hours, unbelievable. Today had dr fax a prescription, I then called to make sure it was received, gave me a time to pick up, I go, not ready maybe in an hour. My fault for continuing to come here. Tomorrow changing pharmacies