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“I live in Webster City, IA, a damn long way from and a hell of a lot colder than Florida. I participated in the new Modem program and opted for self installation because I believe I can do everything myself. Today I couldn’t. Eric was my customer service rep and what an EXCEPTIONAL man. I’m also going to give a shoutout to his manager Jonathan because although I did not speak with him, this man you employ is so great I can only assume you are too. Customer service is tireless with no forgiveness and Eric wears it so well. Thank you for all your help and you making me so thankful to be a Mediacom customer. All blessings, good health, and rewards to you sir ??”
“Javier was kind, knowledgeable, and incredibly helpful. He answered my questions, made sure I understood everything, and made the entire process easy. It was a genuinely pleasant experience, and I appreciated his patience and professionalism.”
“Only reason I took a star away is because I bought a phone from T-Mobile and it malfunctioned the same day and simply broke by itself 3 months later. I know they receive the phones from Apple so it’s not their fault but I still got it from T-Mobile regardless and the fact that their only option is for me to get it fixed somewhere or buy a new phone kinda sucks. However…a wonderful team works here. I went in crying and walked out smiling…with a higher bill of course.”
“My bf and I were in today to pick up some items that we ordered online, 2 new phones and a watch. The customer service here is absolutely amazing!! We were greeted and helped by B.B. and Kat, who were both knowledgeable and kind. There was also a gentleman behind me helping an elderly customer and he had the patience of Job. Bless him for his kind heart. Experience was great and this is the store we’ll be coming to from Milton. Thanks again, guys!! Have a great day!!”
“Stephen delivered outstanding service, assisting my husband and me in obtaining two phones, which made our visit exceptionally welcoming. His attitude, patience, and understanding, demonstrated through active listening, resulted in outstanding customer satisfaction. Thank you, Stephen, for your exceptional customer service; my husband and I are pleased with our new phones.”
“My wifi box wouldn't connect to my app or start at my home. Went into a store and was greeted with friendly smiling faces and had my solution before I left the store.”
“The best service in area. Jake the technician came out on time and was very professional and more than helpful. Nicest guy you ever met. Blake came out to talk about wireless and offered a way better deal than Verizon could give. Seems like all wireless and internet services are same in price and service but both of these men showed AT&T set the bar higher than anyone else. Thank you both for a great experience.”
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“I had to get a new phone and was confused on some things and Michael helped me out so much! He was brilliant when fixing the settings and so polite!! Highly recommend the store by Walmart Supercenter!!”