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“Had an amazing experience with this location. Several months back, I sent a package to the IRS. Of course, it was lost by them, and of course, I lost my tracking information. The staff worked diligently to help me re-aquire my tracking information. The owner went so far as to dig through his files of hard copy records. The owner came through, and I stayed out of hot water with my wife and the IRS. Thank you, and a job well done!”
“I’ve had such a pleasant experience with this UPS mailing service. The staff are always friendly and personable and they really go out of their way to make you feel welcome. Every time I come in to pick up my mail, they greet me by name and already know my mailbox—it’s that kind of personal touch that stands out. Every single visit has been a positive encounter. I truly appreciate their consistent, great service?”
“This place has essentially become my post office. I ship packages here, buy packing supplies here, and receive Amazon deliveries here. They are very prompt and friendly.”
“I always go out of my way to visit this particular location. And I go because of their GREAT CUSTOMER SERVICE!!! Shout out to JEN & ELVIS!!! They both were extremely friendly & helpful. Thank y’all!!”
“Once again, Excellent service today as always. Sherry was very helpful with all my questions about our returns. The staff is very knowledgeable, helpful, and quick! Thank you from Melanie and Jeff”
“This was the best experience I’ve had doing a background check. I was nervous because I have sweaty hands which prevents good fingerprints. The worker calmed me down, validated my condition by naming it (!), and helped me through it. I was in and out in 5 minutes. I was expecting longer due to previous experiences. I’m so grateful for this team member who helped me today. Thank you for not judging and helping me when I was struggling.”
“This is hands down the friendliest and quickest ups store in Pensacola!!!! Summer and the others are hard working and attentive as soon as you walk into the establishment. Please understand that this is a rarity in today's hustle bustle world.”
“I had two boxes to send out and Misty was so nice and helpful. Misty and her coworker work as a nice team. Thank you for your help and kindness Misty. Job well done?”
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“Thank you so much to all the incredible employees who work here !!!! You helped a mom who has two young children out so much. I honestly can’t recommend this store location enough. It’s been so refreshing to see high quality customer service again!”