U-Haul Moving & Storage of Haines City offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Many customers appreciate the quick online application process for renting and returning vehicles, making the experience convenient. The location features extended hours and is noted for excellent customer service. While there have been some instances of confusion regarding reservations and charges, the overall rental experience is highly rated. One customer expressed deep gratitude for the assistance provided by an employee, who went above and beyond to help in a difficult situation after being scammed by another moving company. The employee's compassion and willingness to resolve the issue quickly were particularly highlighted. Customers also mention a well-maintained fleet, although some trucks may show signs of wear. In general, this U-Haul location is recommended for its helpful staff and reliable services, making it a top choice for rental needs in the area.
The lady that helped us was very knowledgeable. The pick up and return was fast and easy. This was the best experience I've had. I am never disappointed with the service or experience with U-Haul. You can't beat prices either.
May 2026
The ladies were very informative and explained everything in detail. The day of pick-up Frank was alone but handled it very well. I even served as his typist lol
May 2026
Kelly and Frank were excellent to work with! This is the second time I have rented from this location. The first time was a good experience so I came back. I’ll be renting a truck in the next week or so and this is where I’ll be coming to get it!
