U-Haul Moving & Storage of Haines City offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Many customers appreciate the quick online application process for renting and returning vehicles, making the experience convenient. The location features extended hours and is noted for excellent customer service. While there have been some instances of confusion regarding reservations and charges, the overall rental experience is highly rated. One customer expressed deep gratitude for the assistance provided by an employee, who went above and beyond to help in a difficult situation after being scammed by another moving company. The employee's compassion and willingness to resolve the issue quickly were particularly highlighted. Customers also mention a well-maintained fleet, although some trucks may show signs of wear. In general, this U-Haul location is recommended for its helpful staff and reliable services, making it a top choice for rental needs in the area.
Kelly was amazing. From customer service to resolving any issues, it helped give me the confidence to keep coming back.
December 2025
Alexandria was very friendly, knowledgeable, and efficient in renting me a truck on short notice. She rendered exceptional customer service and a great representation of how Customer Service should be done!
November 2025
Staff was very helpful with return. Clean orderly operation. Helpful in getting right storage unit
