BJ's Wholesale Club in South Florida is highly regarded for its friendly, caring, and service-oriented staff. Members appreciate the top-notch service, with employees like Rafael and Sandrita going above to explain systems and assist with membership issues. The store offers special shopping hours for members age 60+ and first responders, making shopping more convenient. Customers enjoy the wide selection of products, including ready-to-eat items like seasoned lamb, and find the store’s offerings generally satisfying. However, some concerns have been raised about the freshness of produce and the condition of plants on display, which are often left unwatered. Online orders sometimes include fruits and salads that are not fresh, which affects the overall shopping experience. Despite this, many customers notice positive changes and improvements, reflecting the store’s commitment to better service. Overall, BJ's is appreciated for its good service, quality products, and efforts to care for its members.
It's never been Over Crowded like Costco on the other side of the Palmetto! Easy in and Out, and you can bring your alcohol purchase inside the store to shop.
August 2026
Yunia Castro is an excellent customer service rep. Helpful, cheerful and with knowledge
July 2026
Angelica And Yanelis,very nice and professional employees 🤩