Bank of America (with Drive-thru ATM) is a North American bank that provides excellent service, according to customer reviews. The branch is clean, and the staff, including Monica Ramal, Darling Lugo, Sergio Sánchez, Luis, and Danney Núñez, are described as empathetic, professional, and attentive. However, some customers have noted that the branch can be understaffed, and certain transactions may take longer than expected. Overall, the bank is recommended for its efficient service and helpful personnel.
If you're served at the counter, the wait is excessively long. They always have only one employee serving you, and the lines are very long. The same thing happens when you come with an appointment. The wait to be seen is very long. The worst in the entire city of Hialeah.
June 2025
Friday.. only 2 cashiers and like 3 employees walking around doing nothing 🤦♀️🤦♀️
May 2025
Do not get Bank of America. Unless you want to wait an hour to get your money. 15 people in line and 1 teller.
