“Staff are very professional and give excellent service. After opening up accounts there I personally received a courtesy call from one of the staff members, Jennifer, who politely introduced herself as one of the representatives there that would be handling my accounts. Everything was clearly explained and questions answered appropriately. I have never received that type of service from any other bank since I’ve been banking for years. I have no issues with them and they are always available when I need assistance during operating hours.”
“I am very greatful to write this review. I went into this location to do a large deposit holding up the line(terribly sorry) and Marjorie, the bank tailor, was very very patient with me. She made me feel VALUED as if I was the only one there. I really appreciated it because I had a long, stressful day at work. Then I had this very GENUINE, KIND SWEET ENCOUNTER with Diana. I had questions about getting a new card because I misplaced my old one and she immediately called me in her office and assisted me. We had GREAT conversation, as if we've known each other FOREVER. I had a very STRESSFUL day, and this staff made me feel at home and SPECIAL. I had to express my APPRECIATION to these WONDERFUL LADIES, ESPECIALLY DIANA. She will definitely be the reason for me returning over and over again. DIANA YOU ROCK GIRL ❤️. Great job Marjorie?”
“This location has housed many different bank names but it has always been the bank for me. Sarah Bacallao, Bank Officer, has been my friend since arriving from Cuba and applying for my first car loan. Regardless of the name that the bank has had, I have stayed a faithful customer and plan to continue. The Bank officer that I deal with now, Amelia, is excellent, and when the bank charged me for bank fees, i called them and told them I had never paid that and they removed the charge. Now, they are working hard at developing customer relations, and have sent several e-mails, even conducting a rewards contest. Highly recommend if what you are looking for is a bank that listens.”
“I spent one day in the afternoon with a friend looking for help on how to transfer between cards. The office was closed and a lady came out and helped us and explained very kindly. For me that was 10/10 ??”
“Anibel helped my kids and I and was very efficient, professional, and friendly...i was very impressed with her customer service will be a customer of Citi because of her...y'all need 10 Anibels?”
“(Translated by Google) A SMALL BANK IN MY NEIGHBORHOOD, WITH GREAT SERVICE, CONGRATULATIONS TO ALL ITS EMPLOYEES AND THANK YOU FOR ALWAYS BEING THERE FOR YOUR CUSTOMERS, READY TO HELP.(Original)UN PEQUEÑO BANCO DE MI VECINDARIO, CON UNA GRAN SERVISIO, FELICITACIONES A TODOS SUS EMPLEADOS Y GRACIAS POR SIEMPRE ESTAR AHIPARA LIS CLUENTES, PRESTOS A AYUDAR.”
9AM - 12PM
7775 W 33rd Ave, Hialeah
Banks
“(Translated by Google) The attention received by Mr. Carlos was very good, he helped us with everything we needed, even staying a few minutes after his schedule to attend to us. Always with a kind and professional treatment(Original)Muy buena la atención recibida por el Sr. Carlos, nos ayudó en todo lo que necesitábamos incluso un se quedó unos minutos después de su horario para atendernos. Siempre con un trato gentil y profesional”
Open 24 hours
1001 W 49th St Suite 9, Hialeah
Banks
“I have always used Bank of America. But, lately they have been lacking in service in store and on the phone. So i decided it was time to get a new bank. After much online research and consideration. I decided on Citibank, I came to this location to open my account. Now i realize I could have done it online, but that would not tell me how the service at the bank itself is. The lady that helped me open my account was so nice and helpful with everything. She answered all of my questions about the accounts they offer. She in detail explained to me the best and easiest ways to avoid the monthly fee of only 10 dollars. I have stopped into many other branches aside from this one and everyone is so nice to me. I calling the customer service is a pleasure not like with Bank of America. I call and the hold is so much shorter. I am very satisfied with this choice in bank so far. Also they have ATMs in so many places, Publix, gas stations and malls. Very convenient!”
“I've had an acct here since the 90s. For sentimental reasons I will always have an acct here since my parents opened my first savings acct here. Small convenient bank”
“LOVE this bank. We got our commercial loan with them and they were amazing. Great service and expert advice. We also have business accounts there. It is always fast and professional- never have to wait in line.”
9AM - 1PM
1794 W 68th St, Hialeah
Banks
“Great service at this bank. Every single employee here is friendly and provides service with a smile. It’s not always easy to do that. Waiting time is sometimes long, but you also have almost 300,000 people living in Hialeah. What do you expect.”
“Best experience in my financial life. The Manager is gorgeous, attentive and fun to talk to. Gave me the best advice in my life. I recommend him and city National 100%. I don’t get the why for the low rating”
“(Translated by Google) This is my bank for many years, for me it is the best of all, good service, very nice elegant and the accounts are free(Original)Este es mi banco durante muchos años, para mi es el mejor de todos ,buena atención, muy bonito elegante y las cuentas son gratis”
Open 24 hours
380 E 4th Ave, Hialeah
Banks
“Celma, Maday, and Ada are always so nice and accommodating. I have been in the service industry for over 25 years and I look for leaders in my organization who possess these qualities. I have over 25 managers in South Florida and I can count on two fingers the number of them who are an equal to these three. They are always positive, energetic, and willing to go above and beyond to make the customer happy. You don’t find many people like that in today’s world. Thank you all for your great service!”
“(Translated by Google) I have an account at Banesco Panama, but I'm in Miami, is it possible to deposit money in that account at the Banesco USA branch?(Original)Tengo cuenta en banesco panama, pero estoy en Miami, es posible depositar dinero en esa cuenta en la sucursal de banesco usa?”
9AM - 1PM
3700 W 12th Ave, Hialeah
Banks
“Excellent customer service starting with Midalis, she was very helpful and knowledgeable, recommended to anyone who needs to open an account in Hialeah’s bank ?”
9AM - 3PM
6598-6544, FL-823, Hialeah
Banks
“What a warm and professional service from Mr. Danilo. This gentleman is fast as well as efficient which turns your stay into a very satisfactory visit for any transaction to be made. Wonderful service!”
Open 24 hours
1900 W 49th St, Hialeah
Banks
“I had an excellent experience at this bank branch. Branch manager Ariana Reyes was incredibly professional and attentive. Marvis, the banker, provided expert assistance and addressed all my banking needs. Teller Paola was efficient and friendly as well. Overall, a great team that made my visit enjoyable.”
“Amazing customer service. The people who work in this branch make you feel that you are a VIP customer regardless of what you are going to manage in the bank. Their priority is help you in any and everything you need. The personal is very professional and attentive.”
9AM - 1PM
4375 E 4th Ave, Hialeah
Banks
“In reality, those who facilitate the procedures are the bank workers. The bank imposes too many obstacles on business, deposits are subject to withholdings of up to 11 days. I have leaned toward other banks. Regions needs to grow but it is going very slowly.Thanks to David and Ray.They are excellent.”
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“The drive through experience is always great, but I’m mostly taking time to do this because Javier rogel took the time to actually help me out, even though he didn’t the mission he was going to deal with, I want to thank him , especially since I’ve had bad experiences with another banker in the past, who actually refused to help me when he saw me come in, and I’m actually glad he didn’t because Javier was very professional and very helpful with my situation, so thank you Javier for being kind!”