Michaels is a large craft store that offers a wide variety of supplies for art, crafts, and decorations. Shoppers can find everything from popular art supplies, fabric, and yarn to party supplies, gifts, and holiday décor for occasions like Thanksgiving, Hanukkah, Christmas, and New Year's. The store features a nice clearance section and frequent sales, making it a great place for kids' crafts and activities. Customers have praised the friendly and helpful staff, with some employees going out of their way to assist shoppers. Many have had positive experiences, noting the pleasant atmosphere and the variety of items available for special events and projects. Although there are some suggestions for improving customer service, particularly in product guidance, overall experiences at Michaels are often excellent. With seasonal discounts, including significant savings on Christmas items, Michaels is seen as the go-to destination for all crafting needs.
Limited supplies. Almost looked like it was going out of business.
July 2026
Customer service was terrible. I came in and asked for one thing. The associate sent me upstairs. I wasted time looking upstairs when, after asking another associate...I was told it was downstairs. Then when I asked where downstairs I was told rudely where it was.
April 2026
Clean but limited! Glad that it’s in Hialeah but they don’t have everything like most stores just the essentials.
