United States Postal Service
USPS,
Post OfficesHours:
2440 W 60th St, Hialeah FL 33016 Hours
About United States Postal Service
The United States Postal Service located at 2440 W 60th St provides reliable mail and package delivery services to millions of addresses nationwide, including territories and military bases. This location offers convenient walk-in passport services, which are highly praised by customers. Several reviewers highlight the fast and efficient passport processing, with staff members like Jackie and others being helpful, knowledgeable, and caring. They answer questions promptly and make the experience smooth, especially for families trying to get passports for children. However, some customers mention challenges with walk-in appointments, noting that there are only four slots available from 9-10am, which fill up early, leading to long lines and frustration. As a result, securing an appointment can take weeks or months, raising concerns about timing for upcoming trips. Despite these issues, the staff’s dedication and courteous service stand out. One employee, in particular, received praise for handling a long line quickly and professionally. Overall, the location is well-regarded for good customer service, with many customers appreciating the attentive staff and efficient service, though some express frustration with the appointment process.
Most Recent Reviews
August 2025
The local postal office is falling apart, poor service, not enough staff, and an outdated system that doesn’t reflect the standards of this country.
It’s time for the government to step up and fix this. We deserve better.
July 2025
Ms. Jackie is rude and arrogant. People like her shouldn't be around to deal with the public. She's desperate and has a very bad temper.
June 2025
Lady had the most disgusting attitude , no people skills , very disrespectful. horrible slow service
More Comments(139)
Nearest USPS Stores
You May Also Like
- Hialeah, Florida