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“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“I had the need to express how nice and sweet and polite the 2 employees that worked at this location are. Is very odd for me to go to a USPS location and find employees this nice normally they are rude don’t even say hi or smile. Honestly I was very impressed and had to write about it. Thank you”
“Giselle help us on my passport process. She was really kind and professional. Outstanding customer service from her side. Wish all postal office have this kind of professional staff on their location to make any kind of process faster and with a happy customer. ?”
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
“i come to this post office almost every single day, and every experience ive had has been genuinely great!!
the staff is extremely kind, helpful and patient and always takes the time to help no matter how busy it gets. they are super sweet and you can tell they really care about the people coming in, it makes the chore of going to the post office a pleasant experience!!
even when theres a line, they keep things moving as smoothly as possible and stay professional the entire time, ive never had an issue with any of my packages, and they have always been helpful with any questions ive had!!
if you’re looking for a reliable post office this is the one!!!!”
“After 27 years working here. I love it.
Good team to work. I love giving good customer service. We make American passports, fingerprints, we send packages to any corner of the world. We sell stamps, cards, gift cards. We have P.O. boxes for rent. Come and see for yourself. 3690 w 18 ave. Best Post Office in Hialeah.”
“Just want to leave a 5 star review for Daniel.
He went the extra mile for the customer in front of me, but was courteous enough to get me started on my 9 envelopes that needed stamps while he continued to help the lady get her package sent the fastest, most economical way possible.
He was able to help both of us out with professionalism and a smile.
I was only there for about 10 minutes, but it was one of the most enjoyable experiences I've had at a Post Office. If I ever need anything mailed, I want a clerk like Daniel helping me out.
Keep up the fine work, you're giving postal employees a good name.”
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“I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store”