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January 2024 by Pawat Aiemsomang
4 employees standing around being completely useless and "not paid enough" to deal with customers issue.Came in to ask for help with the defected phone. The guy got up and put me on a phone with a robot and went back to have conversation with his coworkers.
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September 2022 by Xavi
These guys all deserve a raise!!!! Carlos was an amazing person. He helped me get transfered from my old carrier, (note: transfering from my old carrier was a living hell) but he was very patient and did what ever he needed to do in order to help. Finally and after almost 2 and half hours...everything was successfully done. I'm so glad I met these smart, decent and very committed young guys at this Verizon store.
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September 2022 by Roland
The rep really was great with helping me with wat I need. He was very professionalism and manner able. Quick service
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September 2022 by Ana Alegria
The staff of this store is super nice????
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August 2022 by Chris Williams
Darrell S....i suggest yall ask 4him if u go to this Verizon...da whole store is great.
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August 2022 by William Burt
Excellent experience
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August 2022 by Nancy Castellon
We had an excellent experience opening a new account. We had Darrell , who was super amazing in customer service. He help us all the way, he set up the phone, the help us set up Disney plus and Hulu, including downloading the Verizon app. Honestly, I felt like a customer not just a number coming to get a phone. Great service
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August 2022 by Gabriel Garcia
No one attends you it’s always packed and the prices are so high
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June 2022 by barbeli16
I want to thank Darrel Suarez for his assistance at the Hialeah 67th location. After weeks of trying to solve an issue my grandmother had and no one helping us. Darrel took care of us and was able to help us with this matter. He's very knowledgeable and professional. Now days is hard to get this kind of customer service. I want to make sure he gets recognized for his good work. He sure made a difference in the way were feeling about the company.
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January 2022 by Milaidy Sanchez
(Translated by Google) Good deal, excellent service, I found what I was looking for(Original)Buen trato, exelente servicio, encontré lo que buscaba
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November 2021 by Ángel Bruno
Carlos & Barbi did so amazing I highly recommend them best prices and service they helped me upgrade to a NEW iPhone 13 pro and gave them my old cracked phone for a good amount of money!! Highly recommend them !
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September 2021 by Juan Risco
Best service and there was no wait time
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July 2021 by Grettell Salvador
Excelente servicio, muy profesionales, sobre todo el vendedor nombrado Vee, amable, rápido, si dudas vendedor estrella, gracias!!
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April 2021 by Miguel
(Translated by Google) Very professional(Original)Muy profesionales
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January 2021 by Gwen Red
It is a waste of time and money for this store to post that they are open until 8pm but are now closed for operation at 6pm. To turn away a customer at 6pm when there are several employees inside standing around doing nothing is unprofessional. I understand that it is a pandemic, however if you have a handful employees (counted 10) walking around in a store... what is the difference between their (employees) health status and a customers? It is just a false narrative of protecting the customers when in actuality you are wasting the time of others by posting a 8pm closing to the public but once they arrive you turn them around. Just close the store so the customers can actually go to a store that is open and ready to service customers...