Metro by T-Mobile is a store located on Federal Highway in Hobe Sound. Many reviews highlight a specific, very helpful and knowledgeable employee there. This employee is consistently described as going above and beyond, making things very easy for customers, and providing great, friendly service. He assists with tricky situations, new phones, and difficult needs, ensuring customers understand before they leave. The experience is noted as far better than calling corporate or an 800 number, where service can get complicated or less helpful. Customers express strong appreciation for this store servicing their growing area, noting it made their day to have problems resolved so efficiently and courteously.
They have an employee named Princeton and I have nothing but good to say about him
September 2022
The guy Princeton is always helpful. When ever I have something tricky I seek him out because he usually has the answer.You'll have better luck with him than you will with corporate.
September 2022
The customer service representative that was there,he was very helpful and kind. Unfortunately had to call another representative on the phone and that got complicated.
